Erik Rocha
Maxim Healthcare
santa clara,CA
12
years of professional experience
Proactive, dedicated and innovative entrepreneur in the making with a strong sense of ambition, drive and hunger for success. Looking to gain more experience in the job market to further understand how a business is operated with intentions of starting one in the near future.
Work History
Behavior Technician
11 Months- Implemented behavior intervention plans to enhance client progress and engagement.
- Assisted in data collection and analysis to track behavioral improvements over time.
- Monitored client behavior and provided immediate feedback to support positive outcomes.
- Developed individualized strategies tailored to each client's unique needs and goals.
- Conducted regular assessments to evaluate effectiveness of interventions and adjust as needed.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
- Provided therapeutic activities to assist with patient development.
- Assessed patient progress and reported changes to supervising physician.
Security Specialist
2 Years 7 Months- Developed and implemented security protocols to safeguard sensitive data and infrastructure.
- Conducted risk assessments to identify vulnerabilities in systems and processes.
- Led incident response teams during security breaches, ensuring rapid resolution and recovery.
- Collaborated with cross-functional teams to enhance overall organizational security posture.
- Evaluated new security technologies, recommending solutions aligned with company objectives.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Evaluated new technologies continuously to stay current on emerging trends in the industry, ensuring a proactive approach to potential challenges within the field of security management.
- Improved the safety of employees by designing and leading tailored security awareness training sessions.
Car Sales Representative
2 Years 4 Months- Worked very close and personal with every potential client to ensure they possessed the information and tools required to make a constructive decision based on their needs not wants
- Spent countless unpaid hours studying the anatomy of the car from the interior and exterior specs, mechanical and technological specs and even to the depreciation value of major car manufactures to draw comparisons with real time active competitive prices
- Met quota every month with no sales returns in the course of my employment
- Worked closely and directly with banks personally to ensure the best possible deals for my clients
- Was granted the opportunity to work directly with the owner of the lot to formulate a sales marketing campaign that increased sales output by 9% for 3 consecutive months
- Went above and beyond to ensure that every vehicle was in immaculate condition for my client even to the degree of performing a full body detail myself and got my hands dirty more than I ever had too
Sales Consultant
1 Year 3 Months- Efficiently delivered flooring advice to residential and commercial markets from carpet to laminate and hardwood flooring.
- Created detailed sales presentations to communicate product features and made cure clients understood the buying and installing process of product.
- Responded to telephone and in-person requests for information.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
Outside Sales Representative
2 Years 8 Months- While out canvassing out in the our jurisdiction I maintained friendly and professional customer interaction at all time
- Learned about organic food which quite frankly changed my life in some aspects
- Effectively communicated to my potential clients what it meant to live an organic life, not just the consumption aspect of it but the culture of it, how it was grown, who grew it, what kind of storage methods where used and finally, what kind transportation was administered to ensured that our clients got their produce at their house on time, fresh and ready to eat
- Attended several sales seminars to further understand our target market
- Emphasized product features based on analysis of customers' needs
teacher assistant
3 Years 5 Months- Worked directly with my assigned teacher to combine a discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability
- Was in charged to ensure that all planned curriculum activities for the day where classified from top to least priority before the professor showed up
- Established a professional and yet brotherly like friendship with the students which allowed me to aid them not only in curriculum based problems but problems that I too went through during my years in junior high
- Made strong connections with the parents since it was our job to provide feed back on the progress of the children
- Coordinated after school tutoring hours with other teachers to help students in need of extra attention
- Implemented student discipline measures, decreasing classroom disruptions by over 40%, quite frankly some people there did not know how to do their job
Education
High School Diploma
Skills
Natural leader
Adaptability
Natural team player
Strong deductive reasoning
Detail-oriented
Creative individual
Complex problem solver
Exceptional customer service
Relationship building
Behavior management
Physical fitness
Emergency response
Languages
Spanish
Native or Bilingual
Timeline
Behavior Technician
Maxim Healthcare
06.2025 - 05.2026Read More
Security Specialist
Google
09.2022 - 04.2025Read More
Car Sales Representative
Bay Areas Finest
01.2020 - 05.2022Read More
Sales Consultant
S&G Carpet And More
01.2019 - 04.2020Read More
Outside Sales Representative
Farm Fresh To You
01.2017 - 09.2019Read More
teacher assistant
Stratford Private School
07.2014 - 12.2017Read More
Santa Clara High School
High School Diploma
Read More