Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erik Rowe

Martin City,MT

Summary

Seasoned operational professional with a 10 year tenure demonstrating adeptness in management, outdoor sales, and communication. Proven track record in prioritizing safety, elevating customer service, and steering teams towards operational excellence.

Overview

14
14
years of professional experience

Work History

River Operations Manager

Glacier Raft Company
06.2010 - Current

Serves as the River Operations Manager for the largest rafting outfitter in the Northern Rocky’s Ecosystem.

  • Manages 90+ staff members per season and fosters a community of excellence and collaboration.
  • Anticipates and advises on big picture logistical management considerations including staffing needs, training schedules, and ever-changing environmental factors.
  • Directs daily organizational needs including staffing, transportation, and equipment.
  • Boosts organization and revenue by developing standard operating procedures for product quality and efficiency.
  • Builds positive relationships with customers resulting in return clientele.
  • Prioritizes safety by upholding industry standard Emergency Action Plans and seeking continuing education.
  • Leads hiring for all essential outside operations positions, Fishing Guides, Rafting Guides, CDL Drivers, Operations Support.

Education

Level 4 Swiftwater Rescue Instructor

American Canoe Association
2016

Bachelor of Science - Recreation Management & Tourism

University of Montana
Missoula, MT
05.2010

Skills

  • Leadership
  • Relationship Building
  • Collaboration
  • Strategic Thinking
  • Analyzing Performance Metrics

Timeline

River Operations Manager

Glacier Raft Company
06.2010 - Current

Level 4 Swiftwater Rescue Instructor

American Canoe Association

Bachelor of Science - Recreation Management & Tourism

University of Montana
Erik Rowe