Erik Smith
Hilliard,OH
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
5
5
years of professional experience
Work History
Manager
Jet's Pizza
03.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Hilliard Davidson High School
Hilliard, OH05-2021
Skills
- Employee training
- Project management
- Conflict resolution
- Customer service
- Time management
- Data analysis
- Communication strategies
- Decision-making
- Relationship building
- Computer skills
- Multitasking Abilities
- Professional and courteous
Timeline
Manager
Jet's Pizza
03.2020 - Current
High School Diploma -
Hilliard Davidson High School
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