Dedicated and dynamic professional with a proven track record as a passionate leader and collaborative team member. Demonstrated expertise in supervisory roles, adept at seamlessly managing administrative tasks, scheduling, data entry, and providing comprehensive technology support.
Overview
6
6
years of professional experience
Work History
Variable Specialist
Channel Partners
Chicago
06.2023 - Current
Proficiently overseeing the maintenance, repair, and installation of electronic and non-electronic displays within renowned retail establishments including Target, Best Buy, Home Depot, etc. Fixing on average 9000-10,000 displays nationwide every week. Collaborating with top-tier brands such as Apple, Sony, Samsung, LG, Bose, Meta, Amazon HP, Lenovo, and more.
Improved display prominence to support product visibility.
Managed client relationships to ensure effective communication and support.
Developed training materials to enhance team knowledge and performance.
Coordinated project timelines to align with company goals and priorities.
Lead Agent in Charge
Curaleaf
Northbrook
04.2021 - 12.2022
Spearheaded team of over 40 members, cultivating positive work environment that contributed to elevating dispensary to one of the highest-grossing establishments in the state.
Surpassed sales targets, securing top position among Curaleaf stores for consecutive months while streamlining administrative tasks, implementing accounting procedures, and optimizing inventory management processes.
Led daily operations to ensure compliance with cannabis industry regulations.
Trained and mentored team members on product knowledge and customer service skills.
Managed inventory levels to optimize stock availability and reduce waste.
Product Specialist
Greenhouse Group
Northbrook
09.2020 - 02.2021
Conducted product demonstrations to educate clients on features and benefits.
Developed product knowledge to support sales and customer inquiries.
Developed spreadsheets to enhance product and strain knowledge, providing resources for employees and customers, enriching customer experience and elevating product understanding.
Collaborated with marketing to create promotional materials for product launches.
Cultivated customer service and sales expertise, fostering warm atmosphere that attracted regular patrons and ensured customer satisfaction.
Freelance Graphic Design
Above The Sky Productions
Denver
11.2019 - 10.2020
Conceptualized and executed diverse designs for personal and commercial clients, leading to eight sold-out limited merchandise drops that enhanced product engagement and sales.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Contributed innovative ideas that advanced multiple projects, fostering a collaborative environment and enhancing team creativity.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Sr. Associate, PA, Compliance Operations-Variable (5408) at Amazon Development CenterSr. Associate, PA, Compliance Operations-Variable (5408) at Amazon Development Center