Erik Sutton
New Baltimore,MI
Summary
Dynamic Operations Supervisor at UPS with a proven track record in performance monitoring and logistics training. Expert in task delegation and staff supervision, fostering a culture of safety and compliance. Known for driving operational excellence & consistently meeting operational and organizational goals. Adept at enhancing operational efficiency and delivering exceptional customer service, while maintaining up to date training on new and recertified drivers along with certifications in Hazmat handling and safety protocols.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Supervisor
UPS
10.2006 - Current
- Supervise daily operations of 100+ delivery drivers, ensuring accurate workload distribution for timely delivery and pick up completions.
- Act as point of contact for on-road issues, providing real-time support and solutions to maintain service quality and operational flow.
- Train seasonal and new drivers along with ensuring annual recertification's for veteran drivers stays in compliance with all DOT regulations.
- Maintain personal certifications in Hazmat handling and responding, forklift, and all safety compliance.
- Direct and enforce safety protocols for all drivers, fostering a culture focused on risk prevention, compliance, and continuous improvement.
- Coordinate with logistics, dispatch, and safety to drive efficiency, meet KPI's, and uphold operational excellence while promoting the company brand with above and beyond customer service.
Education
Health Science Corporate Health, & Safety
Oakland University
Rochester, MI05-2015
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Logistics Training and Coordination
- Leadership & Team Building
- Multi-task
- Microsoft Office
- Customer Service
- Safety Training
Certification
Hazmat Shipping Certification
Forklift Certification
Logistics Training Certification (Yearly)
Languages
English
Full Professional
Timeline
Operations Supervisor
UPS
10.2006 - Current
Health Science Corporate Health, & Safety
Oakland University
Similar Profiles
Michael DeppeMichael Deppe
Operations Full-Time Supervisor at UPSOperations Full-Time Supervisor at UPS
Adam Brown JrAdam Brown Jr
Warehouse Worker at UPSWarehouse Worker at UPS
Matthew LangfordMatthew Langford
On Car Supervisor at UPSOn Car Supervisor at UPS
Dakota OlsonDakota Olson
Pre-Loader at UPSPre-Loader at UPS
Haley E. Kazmierczak (HEK)Haley E. Kazmierczak (HEK)
Young Rembrandts at Young Rembrandts FranchiseYoung Rembrandts at Young Rembrandts Franchise