Erik Taylor
Amherst,OH
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
6
6
years of professional experience
Work History
Team Leader
Gordon Food Service
12.2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Person in Charge
Gordon Food Service
04.2022 - 12.2022
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained compliance with company policies, objectives, and communication goals.
- Worked with management team to implement proper division of responsibilities.
Store Associate
Gordon Food Service
08.2017 - 04.2022
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash and counting change.
Education
High School Diploma -
Marion L Steele High School
Amherst, OH06.2017
Skills
- Attention to Detail
- Personnel Scheduling
- POS Transactions
- Issue Resolution
- Teamwork and Collaboration
- Monthly Inventory
Timeline
Team Leader
Gordon Food Service
12.2022 - Current
Person in Charge
Gordon Food Service
04.2022 - 12.2022
Store Associate
Gordon Food Service
08.2017 - 04.2022
High School Diploma -
Marion L Steele High School
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