Erik Tessensohn
Chandler,AZ
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Focused to give purpose in compliance with standards, rules and regulations.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Curaleaf
Gilbert, AZ
10.2017 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Kitchen Manager
RA Sushi Bar and Restaurant
Gilbert, AZ
10.2014 - 08.2017
- Developed and implemented kitchen policies, procedures and quality standards.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
Kitchen Manager in Training
Chipotle
Mesa, AZ
07.2011 - 09.2014
- Monitored food safety standards and implemented corrective measures when needed.
- Conducted daily inventory of supplies, equipment, and ingredients.
- Communicated regularly with restaurant managers about staffing needs, product shortages, and other issues related to the kitchen operations.
Education
High School Diploma -
Tempe High School
Tempe, AZ05-2009
Associate of Applied Science - Sound Engineer
Maricopa Community Colleges - Mesa Community College
Mesa, AZ01-2009
Skills
- Customer Service and Engagement
- Hiring and Training
- Operations
- Problem-Solving
- Regulatory Compliance
- Relationship building and management
Timeline
Assistant Store Manager
Curaleaf
10.2017 - Current
Kitchen Manager
RA Sushi Bar and Restaurant
10.2014 - 08.2017
Kitchen Manager in Training
Chipotle
07.2011 - 09.2014
High School Diploma -
Tempe High School
Associate of Applied Science - Sound Engineer
Maricopa Community Colleges - Mesa Community College
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