Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Quote
Software
Interests
Timeline
CustomerServiceRepresentative

Erik Wessling

Albany,OR

Summary

Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.

Overview

27
27
years of professional experience

Work History

Community Manager

Avenue5 Residential
07.2018 - Current
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Maximized rental income while minimizing expenses through effective planning and control.

Community Manager

Cushman & Wakefield
04.2017 - 04.2018
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.

Community Manager

Greystar Property Management
09.2005 - 12.2016
  • Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
  • Negotiated with service providers to enhance community amenities, resulting in improved quality of life for residents.
  • Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
  • Collaborated with local authorities on safety initiatives, contributing to significant reduction in community-related incidents.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.

Real Estate Agent

Century 21
01.2003 - 09.2005
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.

Department Manager

Fred Meyer
03.1998 - 01.2003
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Managed several different departments in order to learn all facets of store operations in my efforts to advance into a management position.

Education

High School Diploma -

Del Norte High School
Crescent City, CA
06.1988

Skills

  • Financial budgeting and reporting
  • Daily Operations Management
  • Employee Performance Management
  • Staff Training
  • Proficient in Microsoft Word and Excel
  • Resident Relations
  • Tenant and eviction laws
  • Administrative abilities

Accomplishments

    2024 Property Manager of the Year

    2022 Phone-A-Fiver trainer of the year

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefits

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Software

Microsoft Word

Microsoft Excel

Interests

Hiking, camping, going to the ocean

Timeline

Community Manager

Avenue5 Residential
07.2018 - Current

Community Manager

Cushman & Wakefield
04.2017 - 04.2018

Community Manager

Greystar Property Management
09.2005 - 12.2016

Real Estate Agent

Century 21
01.2003 - 09.2005

Department Manager

Fred Meyer
03.1998 - 01.2003

High School Diploma -

Del Norte High School
Erik Wessling