Erika Adgerson

• Assisted in daily operations to maintain efficient workflows and meet team goals.
• Trained new associates on store operations, policies, and procedures.
• Managed multiple tasks simultaneously while maintaining attention to detail.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
• Staged and sorted multiple types of products for loading.
• Operated scanners, computers, and other equipment to track orders.
• Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
• Used scanners to track parcel information, condition or receipt.

• Trained new associates on store operations, policies, and procedures.
• Managed multiple tasks simultaneously while maintaining attention to detail.
• Operated equipment such as scanners and scales correctly during checkout process.
• Load and unload aircraft and trucks: This includes physically handling packages, luggage, and cargo, as well as removing and re-securing tie-downs.
• Prepare and sort packages: This involves preparing packages for sortation, loading them onto containers, and performing tasks like weighing and labeling.
• Build and break down containers: This includes assembling and disassembling "gaylords" or air containers to prepare them for loading.
• Operate ground equipment: Use various ground service equipment to assist with the movement of cargo and aircraft.
• Maintain a safe and clean work area: Ensure the work environment is organized and compliant with all safety procedures and regulations.

Essential skills and qualifications.

• Ability to lift heavy items.
• Strong attention to detail.
• Reliability and the ability to work efficiently.
• Teamwork skills.
• Ability to work outdoors in various weather conditions.

• Managed daily clerical tasks and maintained organized filing systems.
• Processed incoming and outgoing correspondence efficiently.
• Utilized office software to create reports and documents accurately.
• Collaborated with team members to improve workflow processes effectively.
• Handled customer inquiries and provided information promptly.
• Answered phones in a courteous manner while providing excellent customer service.
• Greeted visitors in a friendly and professional manner while directing them appropriately.
• Verified accuracy of all paperwork prior to submission for processing.
• Organized and maintained filing systems for confidential documents.
• Utilized computer software programs to create reports, labels, forms.
• Supported office clerical functions using word processing and other software, email and office machines.
• Received and distributed incoming mail, messages and packages to appropriate individuals.
• Reviewed files, records and other documents to obtain information or respond to requests.
• Maintained and updated filing, inventory and database systems, manually or using computer.
• Operated photocopiers and scanners, facsimile machines and personal computers.
• Copied, sorted and filed records of office activities and business transactions.
• Scanned documents into digital formats ensuring accuracy of content.