Summary
Overview
Work History
Education
Skills
Accomplishments
Language
Work Preference
Timeline
Barista

Erika Amador Tapia

Green River,US

Summary

Dedicated professional with expertise in customer engagement and satisfaction. Effectively addresses customer concerns and fosters a positive atmosphere. Strong collaborator focused on cleanliness and organization in the workplace. Quick to adapt and learn new processes and skills.

Overview

9
9
years of professional experience

Work History

Barista

Jitters Coffee Shop
02.2025 - 07.2025
  • Prepared beverages with attention to quality and presentation.
  • Ensured workspace cleanliness and organization for enhanced productivity.
  • Greeted customers warmly, addressing needs promptly to foster a welcoming atmosphere.
  • Engaged with customers during peak hours to maintain a positive environment.
  • Collaborated effectively with colleagues to strengthen team dynamics.
  • Performed daily cleaning of counters, machines, utensils, and seating areas.
  • Demonstrated consistent attendance and punctuality in all shifts.

Nell’s

Barista Coffee Company
10.2023 - 05.2024
  • Prepared food and beverages during shifts to meet customer demands.
  • Restocked supplies at end of shift to ensure operational readiness.
  • Thrived in fast-paced environments, maintaining efficiency and quality.
  • Collaborated with team members while also excelling in independent tasks.
  • Adapted quickly to new situations, demonstrating strong learning abilities.
  • Communicated effectively in both verbal and written formats.
  • Exhibited respect and friendliness, offering assistance where needed.
  • Worked flexible hours across nights, weekends, and holidays.

Waitress

Village Inn
10.2019 - 08.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Cashier

Panchos
05.2016 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

HIGH SCHOOL DIPLOMA -

Rock Springs High School
Rock Springs, WY
05.2019

Skills

  • Quick adaptability
  • Disciplined approach
  • Hardworking mentality
  • Collaborative teamwork
  • Determined mindset
  • Willingness to learn
  • Detail-oriented focus
  • Customer interaction skills

Accomplishments

  • Graduated bootcamp as squad leader of platoon
  • Awarded expert in marksmanship

Language

English
Native or Bilingual
Spanish
Native or Bilingual

Work Preference

Work Type

Full TimePart Time

Timeline

Barista

Jitters Coffee Shop
02.2025 - 07.2025

Nell’s

Barista Coffee Company
10.2023 - 05.2024

Waitress

Village Inn
10.2019 - 08.2023

Cashier

Panchos
05.2016 - 12.2019

HIGH SCHOOL DIPLOMA -

Rock Springs High School

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