Rachel Anson
Green River
Summary
Dedicated professional with extensive experience at Quality Inn, excelling in customer service and front desk management. Proven ability to maintain cleanliness and organization while effectively prioritizing tasks. Skilled in inventory management and fostering a responsive team culture, ensuring a welcoming environment for guests and enhancing overall satisfaction.
Experienced with maintaining cleanliness and sanitation in multiple settings. Utilizes effective cleaning techniques to ensure safe and orderly environments. Knowledge of using various cleaning tools and chemicals safely and efficiently.
Overview
22
22
years of professional experience
Work History
Custodian
Sweetwater County
09.2017 - Current
- Maintained cleanliness and sanitation standards in public facilities across Sweetwater County.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Front Desk Manager
Quality Inn
09.2003 - 09.2017
- Assisted guests with check-in and check-out procedures, ensuring a smooth arrival and departure experience.
- Managed front desk operations, responding to guest inquiries and resolving issues promptly.
- Coordinated room assignments and ensured availability based on guest preferences and reservations.
- Maintained accurate records of guest interactions using property management systems for improved service delivery.
- Trained new staff on front desk protocols, fostering a knowledgeable and responsive team culture.
- Monitored lobby area for cleanliness and organization, creating an inviting atmosphere for guests.
Education
High School Diploma -
Green River Highschool
Green River, WY06-1982
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Time management
- Work prioritization
- Work orders
- Heavy lifting
- Groundskeeping
- Physical stamina
- Inventory management
Timeline
Custodian
Sweetwater County
09.2017 - Current
Front Desk Manager
Quality Inn
09.2003 - 09.2017
High School Diploma -
Green River Highschool