Erika Andrade
San Antonio
Summary
Professional car salesperson with a substantial background in the automotive industry. Demonstrated success in cultivating customer relationships, negotiating deals, and improving dealership reputation through high-quality service.
Strong communication skills, coupled with hands-on experience in introducing promotions, enhance sales.
Made significant contributions to previous employers by consistently exceeding sales targets, and enhancing customer satisfaction levels.
Flexible hard worker ready to learn and contribute to team success.
Motivated real estate agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with several years of comprehensive experience buying and selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Realtor
eXp Realty, LLC
San Antonio
11.2023 - Current
- Assisted clients in buying and selling residential properties in competitive markets.
- Conducted property showings, highlighting features to potential buyers.
- Prepared and presented market analysis reports for client consultations.
- Managed client relationships, providing timely updates and support throughout transactions.
- Coordinated open houses, ensuring properties were properly staged and marketed.
- Utilized CRM software to track leads and manage client communications effectively.
- Negotiated contracts between buyers and sellers to facilitate smooth transactions.
- Attended industry events to expand professional network and gain market insights.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Scheduled home viewings with potential buyers.
- Managed real estate transactions from initiation to closing.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Represented buyers and sellers in major real estate transactions.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Car Sales Consultant
A&A Motors
San Antonio
05.2018 - 10.2023
- Assisted customers in selecting vehicles based on preferences and needs.
- Conducted vehicle demonstrations to showcase features and benefits effectively.
- Collaborated with finance team to facilitate loan applications for customers.
- Developed strong relationships with clients to enhance customer satisfaction levels.
- Coordinated vehicle deliveries and ensured smooth post-sale processes.
- Provided feedback to management on customer preferences and market demands.
- Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
- Brought in above-average sales revenue each month.
- Advised customers on trade-in values for their existing vehicles when applicable.
- Provided excellent customer service throughout entire transaction process from initial contact until completion of sale.
- Met incoming customers at door to guide through showroom and sales lot.
- Filled out paperwork to register vehicles and complete sales.
- Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
- Cross-sold additional services such as extended warranty plans or maintenance packages.
- Attended weekly training sessions regarding changes in products and services offered by dealership and industry trends.
- Resolved customer complaints promptly and courteously in order to maintain high levels of customer satisfaction.
- Educated customers about sales processes, warranty requirements and service standards.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
Education
Real Estate
Champions School of Real Estate
10-2023
Business Administration
Northwest Vista College
San Antonio, TX05-2005
Skills
- Bilingual (English and Spanish )
- Market analysis
- Contract negotiation
- Client representation
- Customer service
- Relationship building
- Sales strategies
- Communication skills
- Attention to detail
- Property tours and inspections
- Property research
- Marketing coordination
- Social media marketing
- Purchase agreements
- Sales negotiation
- Buyer representation
- Client relations
- Leads generation
- Bilingual communication
Affiliations
Great customer service, bilingual, hard worker, very responsible person, fast learner, always ready to learn more
Accomplishments
- Team top seller
Certification
- Real Estate license
Languages
Spanish
Native/ Bilingual
English
Full Professional
Erika Andrade
- im a very motivated person, very patient to always listen to clients needs, always work to give the best of me. Im willing to learn something new every day. I like to challenge myself and always be one of the best to provide excellent customer service.
Timeline
Realtor
eXp Realty, LLC
11.2023 - Current
Car Sales Consultant
A&A Motors
05.2018 - 10.2023
Real Estate
Champions School of Real Estate
Business Administration
Northwest Vista College
Similar Profiles
Amanda Lea PreauxAmanda Lea Preaux
Administrative Assistant/Realtor at Pittsburgh Home Girls LLC/eXp Realty LLCAdministrative Assistant/Realtor at Pittsburgh Home Girls LLC/eXp Realty LLC
Stephen SueStephen Sue
Real Estate Agent at EXp Realty, LLCReal Estate Agent at EXp Realty, LLC
Nathan FalcoNathan Falco
Technical Support Specialist at EXp Realty, LLCTechnical Support Specialist at EXp Realty, LLC
Michael MaireMichael Maire
Customer Care Expert at EXp Realty, LLCCustomer Care Expert at EXp Realty, LLC
David BurattiDavid Buratti
Installer at Bell Glass & MirrorInstaller at Bell Glass & Mirror