Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Executive Highlights
Core Leadership Competencies
Timeline
Generic
ERIKA GREEN ARCHIE
Open To Work
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ERIKA GREEN ARCHIE

Kilmarnock,VA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Assistant Food Service DirectorAssistant Food Service DirectorAssistant General ManagerBreakfast General ManagerRestaurant Theatre Manager

Work Type

Full Time

Location Preference

On-SiteHybridRemote
Location: Kilmarnock, VAHampton, VANewport News, VA
Open to relocation: Yes

Important To Me

Work-life balanceTeam Building / Company Retreats401k matchPersonal development programs

Summary

Accomplished Food Service and Operations Executive with more than 20 years of food service and hospitality experience and over 7 years of progressive leadership responsibility overseeing multi-unit operations, dining services, restaurants, and hospitality environments. Proven expertise in P&L; management, budget administration, inventory control, workforce development, operational excellence, and strategic growth initiatives. Successfully led, trained, and developed teams ranging from 30 to 125 employees while serving as a Manager Trainer and leadership mentor throughout multiple organizations. Recognized for driving operational productivity, improving profitability, developing future leaders, and contributing to significant organizational growth, including supporting business expansion from approximately $1.5 million to more than $25 million in annual revenue while maintaining strong profit performance.

Overview

1
1
Certification
2
2
years of post-secondary education
25
25
years of professional experience

Work History

Assistant Food Service Director

Culinary Services Group / Compass Group
05.2025 - Current
  • Lead operations across five kitchen locations, overseeing staffing, budgeting, procurement, inventory, and client relations.
  • Directed catering and event operations, ensuring service excellence and client satisfaction.
  • Supported departmental financial performance by managing labor and expense controls to ensure budget adherence.

Assistant Food Service Director

Trinity Services Group
08.2023 - 05.2025
  • Managed food service operations for two facilities, ensuring quality service while meeting demand for 4,500 meals daily.
  • Led workforce development initiatives to enhance staff skills and operational improvements, contributing to overall service quality.
  • Assisted with budget oversight and compliance initiatives, supporting effective performance management and cost control.

Assistant General Manager

IHOP
11.2021 - 07.2023
  • Directed front-of-house operations, overseeing scheduling, coaching, and customer experience improvements.
  • Managed training for new managers and provided leadership mentorship.
  • Supported restaurant P&L. performance through labor management, inventory control, and financial analysis.

Breakfast General Manager

Hwy 55 Burgers Shakes & Fries
10.2020 - 09.2021
  • Supported flagship location opening and launched breakfast program to enhance the customer experience.
  • Oversaw staffing, inventory, food costs, profitability analysis, and menu development to ensure operational efficiency.
  • Oversaw daily operations of a fast-casual dining restaurant.
  • Managed staff scheduling to ensure optimal coverage and service.
  • Implemented training programs for new team members on customer service standards.

Restaurant Theatre Manager

AMC DINE-IN Holly Springs
11.2018 - 10.2020
  • Managed daily operations of cinema including staff scheduling and training.
  • Oversaw guest services ensuring a positive movie-going experience.
  • Coordinated special events and promotional activities for community engagement.
  • Managed hiring, training, onboarding, budgeting, inventory management, and operational compliance to ensure smooth operations.
  • Executed cost-saving initiatives that streamlined processes and optimized resource allocation.

Education

Associate of Applied Science (A.A.S.) - Culinary Arts

Fayetteville Technical Community College
Fayetteville, NC
08.2010 - 12.2012

Skills

  • Food Inventory Management
  • Menu Development
  • P&L Management
  • Budget Oversight
  • Financial Analysis
  • Cost Reduction
  • Regulatory Compliance
  • Multi-Unit Operations
  • Labor Management
  • Procurement
  • Strategic Planning
  • Workforce Development
  • Executive Leadership

Certification

ServSafe Certified, 08/01/29

Executive Highlights

  • 20+ years of food service, hospitality, and operations leadership experience.
  • Managed operating budgets up to $30 million.
  • Led and developed teams ranging from 30 to 125 employees.
  • Served as a Manager Trainer across multiple organizations.
  • Achieved employee retention rates of approximately 75% through coaching, engagement, and leadership development.
  • Reduced labor costs by 20-25% through workforce optimization and scheduling efficiencies.
  • Reduced food costs by 25-30% through inventory controls, waste reduction, and procurement management.
  • Oversaw operations across multiple facilities, including two Trinity Services locations and five kitchen operations with Compass Group.
  • Managed service delivery of approximately 4,500 meals daily while maintaining quality, compliance, and operational standards.
  • Contributed to organizational growth supporting expansion from approximately $1.5 million to more than $25 million in annual revenue.

Core Leadership Competencies

  • Executive Leadership
  • P&L Management
  • Budget Oversight
  • Financial Analysis
  • Inventory Control
  • Cost Reduction
  • Workforce Development
  • Multi-Unit Operations
  • Strategic Planning
  • Regulatory Compliance
  • Labor Management
  • Procurement
  • Catering & Events

Timeline

Assistant Food Service Director

Culinary Services Group / Compass Group
05.2025 - Current

Assistant Food Service Director

Trinity Services Group
08.2023 - 05.2025

Assistant General Manager

IHOP
11.2021 - 07.2023

Breakfast General Manager

Hwy 55 Burgers Shakes & Fries
10.2020 - 09.2021

Restaurant Theatre Manager

AMC DINE-IN Holly Springs
11.2018 - 10.2020

Associate of Applied Science (A.A.S.) - Culinary Arts

Fayetteville Technical Community College
08.2010 - 12.2012
ERIKA GREEN ARCHIE