Erika Ayala

I am currently trained in multiple positions in my department, actively train new employees, and I am always looking to pick-up overtime hours.

• Prepared and served food items, ensuring adherence to safety and sanitation standards.
• Operated kitchen equipment efficiently, following all operational protocols for safety and quality.
• Trained new staff on food preparation techniques and service procedures, fostering a cohesive team dynamic.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly during peak hours.
• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Learned other teammates' work tasks to train as backup.

• Prioritized multiple tasks in dynamic environment and stayed calm and composed.
• Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
• Swept and mopped floors and removed trash.
• Set up linens, dishes, and silverware to prepare tables for customers.
• Delivered nutritious meals to residents, ensuring dietary restrictions and preferences were met.
• Collaborated with kitchen staff to maintain food safety and sanitation standards.

• Introduced promotions and sale opportunities, enticing customers.
• Followed checklist to complete retail store opening and closing activities.
• Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
• Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
• Alerted management to potential security issues, supporting loss prevention and reducing shrink.
• Operated cash register and POS to process sales transactions and handle payments.
• Trained new employees on company policies and strong sales techniques.
• Responded promptly to customer queries to increase overall satisfaction.

• Cleaned work stations and floors to prevent dirt, grime and dust buildup.
• Utilized blueprints and schematics to accurately assemble products.
• Packaged, labeled and sorted products to prepare items for delivery.

• Used product knowledge for handling objections.
• Operated cash register and POS to process sales transactions and handle payments.
• Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
• Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business.