- Active Hockey Player and Skiier,
- Global travel - lived and worked in Ireland, US and Australia, while also travelled across Europe, Asia, Australia and the US
- Creating digital content in my spare time, experimenting with video editing, photography, and social media trends
- Live music, nightlife culture and food and drinks scene - exploring new venues/festivals emerging artists and the food and beverage scenes
Erika Bresnan
Dublin
Summary
First Class Honours BA Social Sciences and Cultural Innovation graduate with six years’ experience across high‑volume and premium hospitality, including supervisory roles and current bartending experience in New York City. Skilled in building rapport, delivering memorable guest experiences, and communicating with confidence in fast‑paced, culturally diverse environments. Adaptable and globally minded, having lived and worked across Ireland, Australia, and the US, with a proven ability to integrate quickly into new markets. Academic background in cultural analysis and consumer behaviour, supporting a strong understanding of audiences and brand storytelling. Commercially aware and creatively driven, combining data‑informed consumer insight with a strong understanding of cultural trends, storytelling, and brand representation. Seeking to bring a personable, energetic, and advocacy‑focused approach to a global brand role where education, community engagement, and on‑trade activation are central.
Full Driving License.
Overview
6
6
years of professional experience
Work History
Bartender
Pier I
New York, NY
06.2026 - Current
- Built strong rapport with diverse guests, creatives, and industry professionals in a high‑volume NYC venue, strengthening community connection and repeat engagement.
- Delivered immersive product experiences by guiding customers through spirits menus, explaining flavour profiles, and recommending serves tailored to taste.
- Represented the venue’s brand through consistent, high‑energy service aligned with its cultural identity and clientele.
- Supported event activations including themed nights, live music sessions, and promotional evenings, ensuring smooth execution and guest engagement.
- Contributed to commercial performance through upselling, efficient service flow, and maintaining high guest satisfaction in a fast‑paced environment
Hostess
Summit Inn
Dublin, Ireland
08.2025 - 05.2026
- Executed sales strategies and operational plans, ensuring the venue consistently met key performance indicators and productivity targets.
- Optimised table turnover and floor flow during high-volume shifts (60+ covers), demonstrating the ability to drive efficiency and maximise 'revenue per hour' in a demanding setting.
- Utilised product knowledge to provide tailored recommendations to guests, effectively upselling premium menu items and increasing average transaction value.
- Acted as the primary face of the brand for a high-volume venue, ensuring every guest interaction aligned with the company's service standards and aesthetic identity.
- Managed on-site event operations, overseeing staff and resolving issues promptly, to maintain high service standards.
Bar Supervisor
Gin Lane
Sydney, Australia
08.2024 - 06.2026
- Event Management: Supervised high-pressure events for up to 100 guests, ensuring operational efficiency and seamless customer delivery to uphold brand standards.
- Appointed to supervisory role after 3 months and led and trained teams of up to 20 staff, enhancing performance through delivering staff training on product knowledge, service standards, and guest engagement.
- Captured and curated digital content during live events to increase social media engagement and brand visibility on Tik Tok and Instagram, collaborating with content creators and influencers.
- Recognised as the top-performing associate for achieving highest sales volume in October 2025, demonstrating a results-oriented approach and strong persuasive abilities.
Front of House Associate
Brezzis Woodfired Pizza
Dublin, Ireland
04.2020 - 06.2024
- Supervised front of house operations and maintained smooth day-to-day running.
- Ensured full compliance with COVID health and safety protocols at all times.
- Implemented plans and strategies to meet sales and productivity targets.
- Conducted daily store opening and closing procedures, ensuring readiness for business operations.
- Selected as a trainer for new employees.
Education
Bachelor of Arts - Social Sciences and Cultural Innovation
Dublin City University
Dublin01-2026
International Study Abroad Programme -
University Technology Sydney
Sydney, Australia01-2025
Skills
Event Support & Coordination — hands‑on experience across live music nights, festivals, themed events and high‑volume hospitality settings
Cultural Awareness - lived and worked in Ireland, the US and Australia; comfortable adapting to new environments and social settings
Customer Engagement - strong rapport‑building, quick to read a room, and experienced in fast‑paced, people‑focused roles
Digital Content & Social Media - skilled in video editing, photography and understanding social trends
Research & Insight - First‑class dissertation; strong analytical skills and ability to interpret data and attitudes
Teamwork & Leadership - trusted in high‑pressure shifts and events; comfortable taking initiative and supporting team flow
Adaptability - proven ability to adjust quickly across countries, roles, venues and cultural contexts
Accomplishments
- Achieved First Class Honours in a degree in Social Sciences and Cultural Innovation and Awarded a First for my dissertation, reflecting strong analytical, research and written communication skills developed through an independent study on contemporary attitudes in Ireland
- Promoted to Supervisor at Gin Lane after 3 months demonstrating leadership and operational excellence in a high-pressure environment.
- Committee member for UTS Skibuts Society and DCU Hockey Committee developed event organisation, relationship-building, and networking skills while engaging diverse groups and leading collaborative initiatives.
Interests
Timeline
Bartender
Pier I
06.2026 - Current
Hostess
Summit Inn
08.2025 - 05.2026
Bar Supervisor
Gin Lane
08.2024 - 06.2026
Front of House Associate
Brezzis Woodfired Pizza
04.2020 - 06.2024
Bachelor of Arts - Social Sciences and Cultural Innovation
Dublin City University
International Study Abroad Programme -
University Technology Sydney