Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Carrillo

Anna,TX

Summary

Dynamic operations leader with excelling in team leadership and customer service. Expert in inventory management and staff development, successfully streamlined processes, enhancing efficiency and achieving significant cost savings. Committed to fostering collaboration and driving performance excellence in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Team Leader Manager

Scholotzkys
McKinney, TX
12.2024 - Current
  • Trained new staff on company policies and procedures, fostering a collaborative environment.
  • Monitored performance metrics to ensure adherence to quality standards and service excellence.
  • Implemented inventory management practices to reduce waste and optimize supply chain processes.
  • Coordinated with upper management to align team objectives with company strategic goals for growth.
  • Led employee relations through effective communication, coaching, training, and development.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
  • Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.

Operations Manager

Loves Travel Stop
Anna, TX
12.2015 - 10.2024
  • Streamlined daily operations to enhance workflow efficiency and minimize downtime.
  • Managed inventory control systems to ensure accurate stock levels and timely replenishment.
  • Developed training programs for new staff, improving onboarding experience and operational performance.
  • Oversaw budget management, identifying cost-saving opportunities without compromising service quality.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

High School Diploma -

Anna High School
Anna, TX
05.2018

Skills

  • Customer focus
  • Employee scheduling
  • Staff development
  • Weight training
  • Equipment inventory
  • Team leadership
  • Teamwork and collaboration
  • Customer service
  • Computer skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Team Leader Manager

Scholotzkys
12.2024 - Current

Operations Manager

Loves Travel Stop
12.2015 - 10.2024

High School Diploma -

Anna High School