ERIKA CRAFT
Hayden,ID
Summary
Resourceful and outcomes-focused Registered Nurse with over 6 years of clinical experience and 2 years in leadership roles, including direct supervision and care coordination. Skilled in remote care delivery, utilization tracking, and interdisciplinary collaboration within both inpatient and outpatient settings. Proven success navigating managed care environments, improving patient outcomes, and supporting system-wide efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Supervisor, RN
Kootenai Health
Coeur d'Alene, ID
10.2023 - Current
- Supervise multidisciplinary outpatient teams and assist with remote clinical workflows
- Monitor operational and documentation compliance across service lines
- Support onboarding, mentoring, and staff development in hybrid and remote environments
- Partner with case managers and scheduling teams to streamline care transitions
Emergency Department RN
Hazel Hawkins Hospital
Hollister, CA
10.2021 - 09.2023
- Delivered acute care while integrating care coordination and discharge planning
- Conducted post-visit outreach and telephonic education for high-risk patients
- Documented interventions in Epic and collaborated with social services to reduce readmissions
Charge Nurse, Emergency Department
Salinas Valley Memorial Hospital
Salinas, CA
03.2018 - 10.2021
- Directed shift assignments and resource allocation for a high-volume ED
- Collaborated with internal case managers and insurance providers for appropriate utilization of services
- Facilitated transition planning and supported virtual case reviews during COVID-19 surges
Education
Bachelor of Science - Nursing
Western Governors University
Millcreek, UT06.2019
Associate Degree - Nursing
Gavilan College
Gilroy, CA05.2017
Skills
- Utilization Review & Case Management
- Remote Care Coordination
- EMR & Documentation Proficiency
- Leadership & Supervision
- Quality Monitoring
- Patient Advocacy & Education
Certification
- Registered Nurse, ID #69946, 2027-08-01
- Basic Life Support (BLS), AHA
- Advanced Cardiac Life Support (ACLS), AHA
- Pediatric Advanced Life Support (PALS), AHA
- Trauma Nursing Core Course (TNCC)
Managed Care Skills And Competencies
- Utilization Review & Case Management - Interdisciplinary collaboration, resource navigation, discharge planning
- Remote Care Coordination - Post-discharge follow-ups, patient outreach, telehealth workflow support
- EMR & Documentation Proficiency - Epic, Meditech; accurate, audit-ready record keeping
- Leadership & Supervision - Outpatient team management, virtual mentoring, performance evaluation
- Quality Monitoring - Referral tracking, risk assessment, policy compliance
- Patient Advocacy & Education - Health literacy support, chronic condition education, preventive care
Degree
BSN, RN
Personal Information
- ID Type: Registered Nurse
- ID Number: 69946
Timeline
Clinical Supervisor, RN
Kootenai Health
10.2023 - Current
Emergency Department RN
Hazel Hawkins Hospital
10.2021 - 09.2023
Charge Nurse, Emergency Department
Salinas Valley Memorial Hospital
03.2018 - 10.2021
Bachelor of Science - Nursing
Western Governors University
Associate Degree - Nursing
Gavilan College