ERIKA DIAZ
Palmview,Texas
Summary
Motivated and dependable professional with strong communication and leadership skills. Proven ability to manage time effectively, work under pressure, and adapt to dynamic environments. Demonstrates a solid work ethic, teamwork, and strong problem-solving abilities across customer service and childcare settings.
Experienced with creating safe and nurturing environments for children. Utilizes effective communication and problem-solving skills to address individual needs. Track record of developing engaging activities that foster development and learning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Childcare Provider
Prestige Daycare
06.2019 - 08.2019
- Provided care and supervision for infants and toddlers.
- Maintained a safe, nurturing environment for early childhood development.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Personal Shopper
H-E-B
09.2019 - 01.2025
- Selected and packaged customer orders with care and attention to quality.
- Delivered exceptional customer service by maintaining product accuracy and satisfaction.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Bachelors’ degree -
The University of Texas Rio Grande Valley
Edinburg, TXAssociate Degree - undefined
South Texas College
McAllen, TXHigh School Diploma - undefined
Palmview High School
Palmview, TX05.2019
Skills
- Excellent Communication
- Leadership & Team Collaboration
- Self-Motivation & Work Ethic
- Time Management
- Flexibility & Adaptability
- Problem Solving
- Ability to Work Under Pressure
- Childcare
- Patience and empathy
- Child supervision
Certification
- Food Handler's Certification
- TABC (Texas Alcoholic Beverage Commission) Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Personal Shopper
H-E-B
09.2019 - 01.2025
Childcare Provider
Prestige Daycare
06.2019 - 08.2019
Associate Degree - undefined
South Texas College
High School Diploma - undefined
Palmview High School
Bachelors’ degree -
The University of Texas Rio Grande Valley
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