Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Diaz

Calumet City,IL

Summary

Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Overview

2
2
years of professional experience
2025
2025
years of post-secondary education

Work History

Customer Service Cashier

Ross Dress for Less
Calumet City, IL
04.2025 - 01.2026
  • Processed customer transactions efficiently and accurately at retail checkout.
  • Assisted customers with inquiries and provided product information.
  • Maintained cleanliness and organization of checkout area and merchandise displays.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Answered customers' questions and provided information on store procedures or policies.

Warehouse Worker

Menasha Packaging Company
Alsip, Illinois
12.2023 - 08.2024
  • Loaded and unloaded products from trucks and containers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Maintained inventory accuracy through regular cycle counts.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.

Education

Thornton Fractional High School
Calumet City, IL

Skills

  • Cash handling
  • Transaction processing
  • Customer assistance
  • Retail merchandising
  • Positive and professional
  • Customer service
  • Customer satisfaction
  • Multitasking and organization

Languages

Spanish
Limited
English
Professional

Timeline

Customer Service Cashier

Ross Dress for Less
04.2025 - 01.2026

Warehouse Worker

Menasha Packaging Company
12.2023 - 08.2024

Thornton Fractional High School
Erika Diaz