Erika Elmore
Sacramento
Summary
1. Experienced and empathetic caregiver with three years of dedicated patient care. 2. Maintaining sanitary environments, adherence to safety protocols, and proficiency in cleaning equipment and waste disposal, particularly in healthcare. Working in the dental field. 3. Skilled in ensuring strict adherence to health and safety protocols. Compassionate and detail-oriented for any job setting.
Overview
26
26
years of professional experience
1
1
Certification
Work History
In Home Care Provider
In Home Support Services (IHSS)
Sacramento, CA
01.2021 - Current
- Oversaw daily activities for clients, facilitating transportation to appointments and managing household tasks. Coordinated meal preparation and laundry services while ensuring a clean living environment. Monitored medication schedules to promote health and well-being.
Dental Receptionist
Smile Maker
Elk Grove, CA
10.2020 - 10.2022
- Oversaw patient check-in and check-out operations to enhance workflow efficiency. Collected copays and verified insurance eligibility to streamline patient processing. Coordinated appointment confirmation calls and organized daily care slips. Collaborated with dental professionals to communicate treatment recommendations and optimize patient benefits. Demonstrated proficiency in typing at 45 words per minute. Analyzed aging reports and leveraged Microsoft Word and Excel for data management.
Registered Dental Assistant
Sierra oaks dental
Sacramento, CA
11.2017 - 11.2019
- Achieved efficient scheduling for back office assistants, enhancing operational productivity. Facilitated comprehensive training programs for assistants, resulting in improved performance. Streamlined procedural setups and chairside dentistry practices, contributing to patient satisfaction. Specialized in oral sedation dentistry, ensuring safe and effective patient experiences. Optimized supply inventory management, ensuring timely availability of essential supplies.
RDA
Pacific Dental Services
Lincoln, CA
10.2006 - 11.2017
- Supported office operations for six years as a registered dental assistant. Assisted in maintaining OSHA compliance and managing supply orders for various specialties. Trained new assistants and externs in office procedures. Operated CEREC technology for same-day crowns. Managed patient flow effectively using CPS software. Seeking a stable office environment with a collaborative team to foster personal growth.
Barista and Shift Supervisor
Java central
Carmichael, CA
02.2000 - 09.2006
- Assisted customers with drive-thru orders and provided excellent customer service. Supported inventory management by ordering food and supplies for the store. Trained new employees on preparation of espresso drinks and store menu items. Demonstrated strong multitasking abilities in a fast-paced environment.
Education
High school diploma -
Visions In Education
Citrus Heights, CATrade School -
Pacific Dental
Irvine, CA01-2010
Skills
- Product replenishment
- Administrative support
- Dental chairside assisting
- Insurance Verification
- Cash management
- Laboratory Experience
- Commercial cleaning
- Infection control education
- Domestic cleaning expertise
- Assisted living
- Assisting
- Team leadership
- Sterilization
- Dental office experience
- Effective patient communication
- Facility maintenance experience
- Elder care
- Digital X-rays (10 years)
- Effective time management
- Budgeting
- Cash register
- Phone etiquette
- Sanitation
- Supervising experience
- Typing
- Communication skills
- Facility maintenance experience
- Dental Receptionist
- HIPAA
- Cleaning
- Dental Assistant
- Adult day care experience
- Dental
- Medical Records
- Personalized home support
- Basic math
- Environmental compliance
- Front Desk
- Service excellence
- Team management
Certification
- Driver's License
- BLS Certification
- AED Certification
- First Aid Certification
- ACLS Certification
- Sealant Certification
- Certified Dental Assistant
- Radiology Certification
- Coronal Polish Certificate
- Registered Dental Assistant
- CPR Certification
- Radiation Health & Safety Certification
Timeline
In Home Care Provider
In Home Support Services (IHSS)
01.2021 - Current
Dental Receptionist
Smile Maker
10.2020 - 10.2022
Registered Dental Assistant
Sierra oaks dental
11.2017 - 11.2019
RDA
Pacific Dental Services
10.2006 - 11.2017
Barista and Shift Supervisor
Java central
02.2000 - 09.2006
High school diploma -
Visions In Education
Trade School -
Pacific Dental