Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Erika Fernandez

1908 Church Ave ,Nj

Summary

Highly organized and personable Bilingual Medical Front office and Receptionist skills with 5 years of experience ensuring a smooth clinic experience for patients and medical staff, meeting daily patient intake goals. Also with office procedures and maintaining optimal patient flow in busy medical clinics.

Overview

11
11
years of professional experience

Work History

Fitness Instructor

My Gym
01.2024 - Current

Receptionist

Orthopedic Associates
06.2020 - Current
  • Taking medical histories
  • Scheduled and confirmed appointments, while carefully screening patients for information
  • Updating and filing patient medical records
  • Checked 50+ patients in and out of the medical clinic per day, including scheduling appointments
  • Welcomed and greeted patients to the department in a friendly manner
  • Protected patient rights by maintaining confidentiality of personal and financial information by following HIPAA guidelines.

Receptionist

Cano Health
04.2018 - 06.2020
  • Greet clinic visitors and operate multi-line telephone system, scheduling appointments and assisting patients with prescription refills, billing issues and insurance questions
  • Scan medical records, create claims and enter demographic information through EMR software
  • Verified insurance coverage for all new patients and monitored existing patients' insurance coverage for potential changes.

Pre K Assistant Teacher

Pre-Tech Academy
01.2015 - 03.2018
  • Create and lead instructional activities focused on physical, mental and social development
  • Promote student teamwork through partnership and group activities and lessons
  • Communicate class work and lesson plans with parents to encourage incorporating instruction at home.

Sales and Cashier

Toys R Us
11.2013 - 12.2014
  • Selling products or services to customers and representing the brand
  • Customer service- listening and prioritizing customer needs.

Part time Receptionist

AVIS Rental Car
06.2013 - 09.2013
  • Handling paperwork, collecting payments, greeting customers, taking phone calls, solving customer complaints, and checking car condition

Education

Early Childhood Education -

Robert Morgan Educational Center Technical College
08.2016

High School Diploma -

Coral Park Senior High School
06.2013

Skills

  • Strength training
  • Group Instruction
  • Fitness Assessments
  • Functional Training

Timeline

Fitness Instructor

My Gym
01.2024 - Current

Receptionist

Orthopedic Associates
06.2020 - Current

Receptionist

Cano Health
04.2018 - 06.2020

Pre K Assistant Teacher

Pre-Tech Academy
01.2015 - 03.2018

Sales and Cashier

Toys R Us
11.2013 - 12.2014

Part time Receptionist

AVIS Rental Car
06.2013 - 09.2013

Early Childhood Education -

Robert Morgan Educational Center Technical College

High School Diploma -

Coral Park Senior High School

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Erika Fernandez