Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Flores

Liberal

Summary

Loan Processor at Mortgages Unlimited with expertise in compliance management and deadline adherence. Demonstrated success in client communication and documentation accuracy. Bilingual in Spanish and English, proficient in Microsoft Office Suite and QuickBooks, excelling in high-pressure environments.

Overview

18
18
years of professional experience

Work History

Loan Processor

Mortgages Unlimited
Liberal
09.2021 - Current
  • Work on USDA, FHA, Conventional and VA loans
  • Register new files with corresponding lender
  • Prepare and submit paperwork to get approval from loan underwriter
  • Order appraisal, title work and verify employment information
  • Collect financial documents confirming accurate information on applications
  • Submit conditions needed to ensure each loan reaches closing
  • Track Deadlines
  • Run NMLS Call Reports
  • Assure accurate information is entered into system so that reports match
  • Submit quarterly reports to NMLS

Front Desk

El-Kan Drug
Liberal
07.2014 - Current
  • Answer phones
  • Work Cash register
  • Check in and tag medication
  • Check in inventory and price items
  • Take Payments
  • Order inventory

Legal Secretary

The Law Office of David W. West, LLC.
Liberal
07.2017 - 09.2021
  • Schedule Appointments and hearings on attorney's calendar
  • Answer phones and take detailed messages
  • Draft legal documents under attorney's supervision
  • Relay messages to client
  • Enter billing entries in Quickbooks with corresponding mileage and postage amounts
  • Draft correspondence to client regarding any updates on their cases
  • Deal with clients on a day to day basis

Receptionist/ Legal Secretary

Shellenberger & Associates, P.A.
Liberal
03.2015 - 07.2017
  • Greet clients
  • Answer phones
  • Give and receive detailed messages to clients and attorneys
  • Translate and interpret paperwork for Spanish speaking clients
  • Transcribe Dictation
  • Prepare letters and legal documents
  • Translate for Spanish Speaking Clients in meetings with attorneys

Family Support Worker

Saint Francis Community Services
Liberal
07.2013 - 02.2014
  • Help parents strengthen parenting skills utilizing Strengthening Families Curriculum
  • Develop structure and guidelines within the family
  • Locate and access resources to benefit families
  • Maintain face to face contact with families
  • Maintain progress reports for each family and report to Department of Children and Families

Administrative Assistant - Credit Department

ABC Supply Co Inc
Carlsbad
07.2012 - 07.2013
  • Handle all incoming release requests for all customers in the West Region- (CA, AZ, HI, UT, OR, WA, NV)
  • Prepare and send out Notice of Intent to Lien to customers that are past due
  • File Mechanic Liens and Mechanic Lien Releases with the counties
  • Order checks
  • Keep up Mechanic lien, County Fees, and Daily Release Tracking Workbooks
  • Answer Phones

Receptionist/Legal Aid

Gilmore, Shellenberger & Maxwell, P.A.
Liberal
07.2007 - 07.2012
  • Greet clients
  • Answer phones
  • Give and receive detailed messages to clients and attorneys
  • Translate and interpret paperwork for Spanish speaking clients
  • Transcribe Dictation
  • Prepare letters and legal documents
  • Order supplies
  • Run errands at the courthouse and post office, etc.

Education

Bachelor of Science - Business Management

Western Governors University
Salt Lake City, UT
05-2027

Colorado Technical University
Colorado Springs, CO
08.2015

Diploma -

Liberal High School
Liberal, KS
05.2000

Skills

  • Ability to work under pressure
  • Fluent in Spanish and English
  • Attention to detail
  • Multitasking proficiency
  • Strong work ethic
  • Effective communication
  • Approachable demeanor
  • Microsoft Office Suite
  • QuickBooks expertise
  • Phone systems management
  • Transcription and dictation skills
  • Problem solving
  • Data entry
  • Compliance management

Timeline

Loan Processor

Mortgages Unlimited
09.2021 - Current

Legal Secretary

The Law Office of David W. West, LLC.
07.2017 - 09.2021

Receptionist/ Legal Secretary

Shellenberger & Associates, P.A.
03.2015 - 07.2017

Front Desk

El-Kan Drug
07.2014 - Current

Family Support Worker

Saint Francis Community Services
07.2013 - 02.2014

Administrative Assistant - Credit Department

ABC Supply Co Inc
07.2012 - 07.2013

Receptionist/Legal Aid

Gilmore, Shellenberger & Maxwell, P.A.
07.2007 - 07.2012

Bachelor of Science - Business Management

Western Governors University

Colorado Technical University

Diploma -

Liberal High School

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