Erika Franceschi
Orlando,FL
Summary
A reliable and dependable individual excelling in fast-paced environments, I quickly adapt to new challenges and processes. Possessing a strong work ethic and a keen ability to learn, consistently meeting deadlines and exceeding expectations is second nature.
Overview
18
18
years of professional experience
Work History
Stock Associate
Michaels Craft Store
06.2024 - Current
- Receiving and unloading, boxes and pallets
- Stocking shelves, setting up new merchandise, managing overstock
- Assisting with Omni channel processes
- Setting up planograms, building fixtures
- Pricing, organizing and labeling
Hairstylist
Self Employed
11.2023 - Current
- Effectively manage all salon operations including budgeting, scheduling, marketing, sales and customer service
- Remain knowledgeable about hair products, services and new techniques
Customer Service Manager/ Receiving
Bed Bath & Beyond
06.2006 - 05.2023
- Trained employees by providing performance feedback and coaching in service techniques
- Reported product discrepancies and quality issues to management
- Worked in receiving, stocking and inventory control
- Fulfillment- gathering orders picking, preparing, and packaging for customers
- Process shipments and unload incoming trucks deliveries
- Utilized computer systems to input data, track orders, and update inventory records
- Operated POS systems to process payments, verify pricing and monitor stock levels
- Operated POS systems to process sales transactions, check inventory, or execute price adjustments.
Education
Diploma -
Sebastian River High
Sebastian, FLCosmetology
Aveda Institute
Davie, FL2017
Skills
- Customer Service
- Results-Driven
- Time management
- Attention to detail
- Organizational Skills
- Problem-Solving
- Good work ethic
Timeline
Stock Associate
Michaels Craft Store
06.2024 - Current
Hairstylist
Self Employed
11.2023 - Current
Customer Service Manager/ Receiving
Bed Bath & Beyond
06.2006 - 05.2023
Diploma -
Sebastian River High
Cosmetology
Aveda Institute
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