Erika Gallegos
Roswell,NM
Summary
Hello! I am Erika Gallegos I am currently 20 years old born May 16 2006. I am a team player and strive for nothing more than the best attitude and best job I can do. I am a quick learner and will always do my task to the best of my ability. Throughout the years I have learned to communicate effectively with guests whether that be in English or in Spanish. If you were to give me the opportunity to work alongside you I can promise you efficiency and reliability.
Overview
4
4
years of professional experience
Work History
Server
Santera Cocina and tequila
Billings, Montana
05.2025 - 08.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered high-quality customer service in a busy restaurant environment.
- Delivered food and beverages promptly to enhance guest satisfaction.
- Assisted guests with menu selections and dietary preferences effectively.
- Handled customer inquiries and resolved issues professionally and efficiently.
- Trained new servers on restaurant policies and service standards.
- Processed payments accurately using point-of-sale systems.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Macuali Cocina and tequila
Rapid City, South Dakota
06.2024 - 06.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered food and beverages promptly to enhance guest satisfaction.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Assisted guests with menu selections and dietary preferences effectively.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Recorded customer orders accurately at the table. from customers accurately and in a timely manner.
Manager
Caliches
Roswell, NM
03.2023 - 01.2024
- Managed daily operations and ensured efficient workflow among team members.
- Developed schedules to optimize staff coverage during peak hours.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained new employees on company policies and operational procedures.
- Trained employees on additional job positions to maintain coverage of roles.
- Implemented safety protocols to ensure a secure work environment.
- Coordinated inventory management and maintained stock levels effectively.
- Collaborated with suppliers to streamline procurement processes and deliveries.
- Provided leadership during times of organizational change or crisis situations.
Crew Member
McDonald's
Roswell, USA
06.2022 - 08.2022
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- At times prepared food as well as ran the food
- Communicated with team members
- Ensured customer satisfaction
Education
High School Diploma -
Goddard High School
Roswell, NMSkills
- Point-of-sale operation
- Food preparation
- Food safety protocols
- Customer service
- Inventory management
- Time management
- Conflict resolution
- Communication skills
- Interpersonal communication
- Bilingual
Languages
- Spanish
- English
Timeline
Server
Santera Cocina and tequila
05.2025 - 08.2026
Server
Macuali Cocina and tequila
06.2024 - 06.2026
Manager
Caliches
03.2023 - 01.2024
Crew Member
McDonald's
06.2022 - 08.2022
High School Diploma -
Goddard High School