Erika Gomez
Las Vegas,NV
Summary
With strong analytical, communication, and teamwork skills, I have demonstrated my ability to adapt quickly to new environments. My drive to contribute to team success and develop my professional skills is evident. I bring a positive attitude and a commitment to continuous learning and growth. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills, I am prepared to contribute to team success and achieve positive results. I am ready to take on new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Game Coach
Play Playground
09.2024 - 11.2024
- Resolved player complaints, fostering a positive gaming environment for all users.
- Ensured smooth game operations by performing regular maintenance checks on gaming equipment.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Collaborated with other team members to improve overall game quality and functionality.
Sales Associate
Nike
08.2023 - 08.2024
- Delivered consistent service to develop customer base
- Created great customer experiences with personalized sales support
- Assisted customers with sales and service needs
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Managed multiple tasks simultaneously while meeting deadlines
- Attended regular staff meetings to discuss sales strategies, goals, and performance updates
- Handled cash register transactions efficiently and accurately
Sales Associate
Champs
02.2022 - 08.2023
- Supported team with receiving pricing and merchandising
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Created great customer experiences with personalized sales support
- Delivered consistent service to develop customer base
- Trained new hires on company procedures, product knowledge, and customer service expectations
- Handled cash register transactions efficiently and accurately
Lifeguard
MGM Grand
02.2022 - 10.2022
- Remained calm during emergency situations and followed safety procedures
- Supervised swimming areas and monitored swimmer safety
- Provided helpful and enthusiastic customer service to all guests
- Assisted guests with questions or concerns regarding pool use, safety guidelines, or facility amenities
- Supervised special events held at aquatic facility, ensuring adequate staffing levels for increased swimmer volume
Sales Associate
Footaction
07.2021 - 01.2022
- Resolved customer concerns using strong communication and conflict management skills
- Processed payments quickly to keep customer flow moving
- Handled cash register transactions efficiently and accurately
- Resolved customer complaints diplomatically to ensure satisfaction and maintain positive brand image
- Managed multiple tasks simultaneously while meeting deadlines
- Delivered consistent service to develop customer base
Education
Bachelor of Arts - Architecture
University of Nevada Las Vegas
Las Vegas, NV05-2027
High School Diploma -
Del Sol Academy of the Performing Arts
05.2023
Skills
- Attention to detail
- Time management expertise
- Effective problem-solving
- Strong multitasking
- Organizational skills
- Exceptional communication
- Excellent interpersonal skills
- Teamwork and collaboration
References
Available upon request
Timeline
Game Coach
Play Playground
09.2024 - 11.2024
Sales Associate
Nike
08.2023 - 08.2024
Sales Associate
Champs
02.2022 - 08.2023
Lifeguard
MGM Grand
02.2022 - 10.2022
Sales Associate
Footaction
07.2021 - 01.2022
High School Diploma -
Del Sol Academy of the Performing Arts
Bachelor of Arts - Architecture
University of Nevada Las Vegas
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