Summary
Overview
Work History
Education
Skills
Certification
Photography
Languages
Quote
Work Availability
Work Preference
Timeline
AdministrativeAssistant
Ruohan Jia

Ruohan Jia

Diamond Bar,CA

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

2
2
year of professional experience
1
1
Certification
2
2
Languages

Work History

Team Leader

Jump Jungle Playground Logo Jump Jungle Playground
04.2023 - 11.2023
  • Leadership: Managed daily operations and led team, ensuring positive environment for 300+ guests daily.
  • Customer Service: Delivered exceptional service, creating memorable experiences for guests.
  • Training: Trained new staff, enhancing team skills and performance.
  • Operational Efficiency: Streamlined processes for better efficiency and satisfaction.
  • Problem-Solving: Addressed and resolved guest concerns swiftly.
  • Event Management: Led party setup and execution, tailoring events to client needs.
  • Gathered, organized, and input information into digital database.

Sushi Chef

Fujisan Corp
07.2022 - 11.2022
  • Supported front-of-house staff during busy periods by efficiently executing orders according to guest specifications.
  • Evaluated food products to verify freshness and quality.
  • Implemented food cost and waste reduction initiatives to save money.
  • Participated in food tastings and taste tests.
  • Monitored food production to verify quality and consistency.
  • Served 200+ guests daily, ensuring high satisfaction with quality and service.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
  • Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.

Education

Bachelor of Science - Hospitality Administration And Management

California State Polytechnic University, Pomona
Pomona, CA
12.2024

Skills

  • Employee Evaluation
  • Analytical Thinking
  • Technical Support
  • Overtime Management
  • Telemarketing expertise
  • Fluent in Mandarin and English

Certification

ServSafe Cercertificate - Issued Jan 2023 · Expires Jan 2028

The Collins College of Hospitality Management at Cal Poly Pomona

Photography

My photography journey began during my high school years, where I discovered my passion for capturing moments through the lens. This hobby quickly evolved into a serious pursuit as I started documenting various subjects and scenes, from breathtaking landscapes to the subtle nuances of everyday life. My dedication to photography led me to submit my work to numerous competitions, seeking not only recognition but also constructive feedback to refine my skills.

Over the years, I have actively participated in photography contests both locally and internationally, allowing me to showcase my talent and creativity to a broader audience. This experience has not only honed my technical abilities but also enriched my understanding of the art, teaching me the importance of perspective, composition, and lighting in creating compelling images.

Photography, for me, is more than just a hobby; it's a means of expression and exploration. It has taught me to see the world through different lenses, appreciate the beauty in the mundane, and capture the essence of fleeting moments. My journey with photography continues to be a source of joy and inspiration, driving me to explore new techniques, subjects, and styles.

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Work Location

On-SiteRemoteHybrid

Timeline

Team Leader

Jump Jungle Playground Logo Jump Jungle Playground
04.2023 - 11.2023

Sushi Chef

Fujisan Corp
07.2022 - 11.2022

Bachelor of Science - Hospitality Administration And Management

California State Polytechnic University, Pomona

ServSafe Cercertificate - Issued Jan 2023 · Expires Jan 2028

The Collins College of Hospitality Management at Cal Poly Pomona

Ruohan Jia