Erika Hauser
Kalispell,MT
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a new environment.
Overview
8
8
years of professional experience
Work History
Registered Medical Assistant
Logan Health
06.2021 - Current
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Housekeeper
Logan Health
01.2021 - 06.2021
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Crew Manager
McDonalds
04.2019 - 12.2020
- Maintained a safe working environment through strict adherence to safety protocols and guidelines.
- Mentored new crew members, ensuring their smooth integration into the team and accelerating their learning process.
- Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.
Crew Member
Erl's Market
06.2016 - 08.2019
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
No Degree - Nursing
Flathead Valley Community College
Kalispell, MTNo Degree - Medical Assisting
South University
Savannah, GAHigh School Diploma -
Flathead High School
Kalispell, MT05.2019
Skills
- Privacy and Confidentiality
- Medical Records Management
- Medical Terminology
- Clinical Documentation
- Patient Care Coordination
- Vital Sign Monitoring
- HIPAA Compliance
- Patient Scheduling
- Organizational Skills
- Medical Office Procedures
- Adaptability and Flexibility
- Patient Education
- Minor Surgical Assistance
- CPR
- Electronic Health Records Management
- Time Management
Timeline
Registered Medical Assistant
Logan Health
06.2021 - Current
Housekeeper
Logan Health
01.2021 - 06.2021
Crew Manager
McDonalds
04.2019 - 12.2020
Crew Member
Erl's Market
06.2016 - 08.2019
No Degree - Nursing
Flathead Valley Community College
No Degree - Medical Assisting
South University
High School Diploma -
Flathead High School