Erika Hernandez
HR - Recruiter
El Paso,TX
Summary
JOB OBJECTIVE: To demonstrate success in managing strategic communication between employee and managers. Expertise in delivering guidance to senior leadership associated with marketing communications, public relations and present opportunities for business and community development. To provide the organization with the greatest performance as a Human Resources Recruiter acting in accordance with the company policies. Experienced working with diverse programs. HR- Recruiter focuses on developing effective recruitment strategies and candidate pipelines to meet company employment needs. Leverages traditional and online methods to bring in top talent. Well-versed in job fair, event and college recruitment strategies.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Recruiter
Comprehensive health services
El Paso, TX
05.2019 - Current
- Provide talent and acquisition to APD, PD.
- Design and Implement Recruiting Events.
- Meet hiring goals.
- Updated onboarding information.
- Interview candidates based on their labor category.
- Facilitate and provide offer letter.
- Create Hiring and Vacancy reports.
Youth Care Worker
Southwest Key
Canutillo, TX
02.2018 - 03.2019
- Responsible for providing direct care supervision for youth residing in Southwest Key Programs.
- Foster an environment that facilitates learning and behavioral management in a supportive manner.
- Maintain case history records and prepare reports.
- Refer the client to available resources within the facility.
Case Manager
Big Brothers Big Sister
El Paso, TX
04.2017 - 12.2017
- Interview clients individually, to assess their situations, capabilities, and problems to determine what services are required to meet their needs.
- Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children.
- Maintain case history records and prepare reports.
- Refer clients to community resources for services, such as counseling, legal aid, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
- Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions.
SW Case Manager
Opportunity Center for the Homeless
El Paso, TX
01.2017 - 06.2017
- Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.
- Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
- Monitor, evaluate, and record client progress with respect to treatment goals.
- Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.
- Modify treatment plans according to changes in client status.
- Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.
Sales Associate
Dillard’s
Las Cruces, NM
04.2016 - 03.2017
- Greet customers with a helpful and friendly attitude.
- Answer customers' questions about merchandise and advice customers on merchandise selection.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Receive, open, unpack and issue sales floor merchandise.
- Clean display cases, shelves, and aisles.
- Design and set up advertising sign and display of merchandise on shelves, counters, or tables to attract customers and promote sales.
Assistant Manager
Westway Food Store
Canutillo, TX
11.2014 - 01.2016
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
Manager
Hernandez Grocery Store
Berino, NM
06.2005 - 04.2013
- Resolve customer complaints regarding sales and service.
- Review records and reports to project sales and determine profitability.
- Determine price schedules and discount rates.
- Monitor customer preferences to determine focus of sales efforts.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Direct, coordinate, and review activities in sales and service accounting and record-keeping, and in receiving and shipping operations.
- Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
Education
Associate of Applied Science -
El Paso Community College
Drug and Alcohol Abuse Counseling Certificate. - undefined
El Paso Community College, International Business College
Computerized Accounting Certificate - undefined
Bachelor of Arts - Sociology
New Mexico State University
Master - Social Work
Our Lady of the Lake University
Skills
Critical ThinkingLeaderAttention to detailPersuasiveMentorCommitted
Time management
Database creation
Public speaking
Timeline
Recruiter
Comprehensive health services
05.2019 - Current
Youth Care Worker
Southwest Key
02.2018 - 03.2019
Case Manager
Big Brothers Big Sister
04.2017 - 12.2017
SW Case Manager
Opportunity Center for the Homeless
01.2017 - 06.2017
Sales Associate
Dillard’s
04.2016 - 03.2017
Assistant Manager
Westway Food Store
11.2014 - 01.2016
Manager
Hernandez Grocery Store
06.2005 - 04.2013
Associate of Applied Science -
El Paso Community College
Drug and Alcohol Abuse Counseling Certificate. - undefined
El Paso Community College, International Business College
Computerized Accounting Certificate - undefined
Bachelor of Arts - Sociology
New Mexico State University
Master - Social Work
Our Lady of the Lake University