Erika Iles
Milan,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven student leveraging studies in chemistry seeks real-world experience. Offers strong interpersonal and task prioritization skills.
Overview
2
2
years of professional experience
Work History
Gas Station Attendant
Indian Trail Bp
Milan, IN
09.2020 - Current
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Collected gas and amenity payments based on customer orders.
- Facilitated sales of services and goods.
- Maintained clean and orderly work station.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Counted nightly income, categorizing and sending to bank on weekly basis.
- Built trustful relationships with customers to encourage return visits.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items and trash from customer areas.
- Shared best practices for sales and customer service with other team members to help improve store's efficiency.
- Determined customer needs by asking relevant questions and listening actively to responses.
Massage Therapist
Principle Chiropractic
Batesville, United States
01.2021 - 08.2021
- Maintained client treatment records
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
- Advised clients on areas such as posture, at-home exercises and stretches.
Education
Bachelor of Science - Chemistry
Hanover College
Hanover, IN05.2025
High School Diploma -
Batesville High School
Batesville, IN05.2021
Skills
- Customer service and assistance
- Cash register balancing
- Facility management
- Cleaning procedures
- Safety awareness
- Customer Relations
- Cooperative Attitude
- Policies and Procedures
- Feedback Acceptance
- Work Task Prioritization
- Call Response and Transfer
- Problem Solving
- Detail-Oriented
- Reliable and Responsible
- Honest and Ethical
- Cleaning and Sanitizing
- Service Minded
- Relationship Building
- Goal Setting and Achievement
- Creative Thinking
- Basic Mathematics
- Adaptable and Flexible
- Reporting and Documentation
- Active Listening
Timeline
Massage Therapist
Principle Chiropractic
01.2021 - 08.2021
Gas Station Attendant
Indian Trail Bp
09.2020 - Current
Bachelor of Science - Chemistry
Hanover College
High School Diploma -
Batesville High School