Erika J. Anello
Wylie,TX
Summary
Passionate about learning and growth, I bring a strong work ethic and a diverse background in entrepreneurship, customer service, and childcare. Currently pursuing an Associate Degree in Criminal Justice with a minor in Psychology, I’m fascinated by the connection between law and human behavior. I enjoy taking on new challenges, from running my own home bakery to expanding my knowledge in real estate. Bilingual in English and Spanish, I thrive in fast-paced environments and love building meaningful connections with others.
Overview
6
6
years of professional experience
Work History
Nanny
Self-Employed
03.2024 - Current
- Provide dedicated care for an 8-month-old baby, assisting with developmental activities and daily routines
- Support household tasks and responsibilities, including house-sitting and organization
- Strengthened skills in trust-building, patience, and communication
Home Bakery Owner
Amore al Choco
01.2024 - Current
- Founded and manage a successful home bakery specializing in chocoflans, tres leches cake, jellos, carlotas, and tiramisú
- Build client relationships through high-quality products and excellent customer service
- Oversee inventory, financial tracking, and marketing efforts to grow the business in the DFW area
Server, Hostess
Ford's Garage
03.2023 - 01.2024
- Create a welcoming and positive environment for guests
- Memorize the current menu, craft drinks, rotating draft beers, and every new LTO menu, vend to the guests, and raise overall sales confidently
- We inform guests of our reward system, The Motor Club, to prompt guests to return
- Handle reservations, seating arrangements, and customer inquiries effectively
Beauty Advisor, Tasker
Sephora
03.2023 - 01.2024
- Create an amicable atmosphere, build relationships with clients, and encourage them to come back and see us
- Perform basic beauty services
- We meet sales targets by understanding customers' needs and recommending and selling products and services to our customers in all categories, such as makeup, skincare, fragrance, and hair care
- Assisting in keeping the store tidy, and well-stocked, and ensuring our products are in good sellable condition
- Participating in inventory control to reduce losses, and ensure compliance with sampling policies
- In charge of advocating to our clients about the loyalty programs and credit applications and ensuring I am educating my clients in my areas of expertise and continuing my education to advance my knowledge and career
Prestige Advisor, Tasker
Ulta Beauty
11.2020 - 03.2023
- Responsible for greeting guests in a welcoming manner
- Inform guests of the benefits they could receive with the Ulta Beauty credit card during every use
- I aim to make guests feel understood and comfortable with the various products and their different purposes, enhance my education through training, improve my knowledge, and raise sales
- In charge of meeting daily, and overall sales in prestige makeup and documenting these sales
- Responsible for ensuring the products are stocked, and the area is clean and unkept
- Communicate with my sales team to collaborate and sell multi-world products while preparing new sales targets for the month
Server
La Joya Mexican Restaurant
08.2019 - 11.2020
- Welcome guests, and kindly introduce myself
- Organize a floor plan and assign closing responsibilities and side work
- Acquired practical communication skills between customers and employers
- Worked under high-pressure situations while utilizing multi-tasking skills to ensure guests had a great time
Education
Associates - Real Estate License -
Collin College
Wylie, TX12.2024
GED - undefined
Wylie East High School
Wylie, TX05.2020
Skills
- Microsoft
- Canva
- Closing Sales
- Problem-solving
- Teamwork
- Multitasking
- Verbal Communication
- Written Communication
- Adaptable
- Business Development
- Household Management
- Routine adherence
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Nanny
Self-Employed
03.2024 - Current
Home Bakery Owner
Amore al Choco
01.2024 - Current
Server, Hostess
Ford's Garage
03.2023 - 01.2024
Beauty Advisor, Tasker
Sephora
03.2023 - 01.2024
Prestige Advisor, Tasker
Ulta Beauty
11.2020 - 03.2023
Server
La Joya Mexican Restaurant
08.2019 - 11.2020
GED - undefined
Wylie East High School
Associates - Real Estate License -
Collin College