Erika Kelly
Madison,CT
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Ice Cream Scooper/Cashier/Restaurant Maintenance
Tall Man's Ice Cream
Cromwell, Connecticut
08.2023 - 11.2025
- Delivered friendly, efficient service in a fast-paced environment, staying calm and accurate during busy rush periods.
- Communicated clearly with customers and coworkers to take orders, answer questions, and coordinate tasks during shifts.
- Maintained a clean, organized, and well-stocked store by regularly restocking supplies and cleaning guest and work areas.
- Operated the cash register, handled cash and card payments, and completed accurate transactions and change.
- Developed strong time management, teamwork, and customer service skills while helping keep the restaurant at a high standard
- Worked reliably over a 3-year period, consistently arriving early, covering shifts when needed, and maintaining strong attendance.
- Left the role in good standing after seeking a position with more hours while preserving a positive relationship with management.
Education
Mercy High Scool
Middletown, CTSkills
- Customer service
- Cash handling
- Store organization
- Time management
- Team collaboration
- Order fulfillment
- Stock management
- Multi-tasking capabilities
- Friendly demeanor
- Food preparation safety
- Order accuracy
- POS system transactions
- Proper sanitation practices
- Personal hygiene
- Cleaning and organization
- Energy and enthusiasm
- Allergy awareness
- Portion control
- Memory retention
- Customer engagement
- Menu memorization
- Quick learner
- Patience and empathy
- Inventory
- Work area cleanliness
Affiliations
- Captain of High School hockey team 2 years
- Over 100 hours of volunteer service
Certification
- Drivers License
Accomplishments
- National Honor Society Member
- Spanish National Honor Society Member
Timeline
Ice Cream Scooper/Cashier/Restaurant Maintenance
Tall Man's Ice Cream
08.2023 - 11.2025
Mercy High Scool