Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caylie Warners

Jenison,US

Summary

Flexible and adaptable, with a desire to learn new techniques and processes. Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, excellent problem-solving techniques, and a keen eye for detail. Recognized on a regular basis for outstanding performance and contributions to the Tippy Cow industry's success.

Developed strong customer service skills and ability to work efficiently in fast-paced, team-oriented environment. Gained valuable experience in managing transactions and maintaining cleanliness standards. Looking to transition into new field, leveraging skills in communication and efficiency to excel in different professional setting.

Personable and friendly with knack for delivering exceptional customer service and creating welcoming environment. Possesses solid understanding of food safety and sanitation standards, paired with efficient cash handling and order processing skills. Dedicated to ensuring each customer receives prompt, courteous, and enjoyable service, enhancing overall customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Ice Cream Scooper and Cashier

Tippy Cow Ice Cream
03.2025 - Current
  • Maintained cleanliness and organization in establishment.
  • Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
  • Operated cash register, taking payments and issuing customer receipts.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Ice Cream Scooper and Cashier

Tippy Cow Ice Cream
03.2024 - 10.2024
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.
  • Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
  • Operated cash registers and processed payments accurately.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.

Ice Cream Scooper and cashier

Tippy Cow Ice Cream
03.2023 - 10.2023
  • Prepared specialty ice cream for customers such as flurries and sundaes and homemade ice cream.
  • Upsold specialty items such as waffle cones, and pints of our homemade ice cream.
  • Took orders at cash register for customers.
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.

Education

High School -

Hudsonville High School
Hudsonville, MI

Associate of Applied Science - Cosmetology

Tulip City Beauty Collage
Holland, MI
05-2026

Skills

  • Food station setup

  • Order accuracy

  • Food preparation

  • Upselling techniques

  • Decision-making

  • Customer service oriented

  • Quick learner

  • Cleanliness standards

  • Attention to detail

  • Product stocking

  • Customer-focused

  • Customer service

  • Critical thinking

  • Strong work ethic

  • Menu memorization

  • Multitasking

  • Equipment maintenance

  • Problem-solving

  • Outgoing and energetic

  • Bending, stooping and turning

  • Integrity

  • Adaptability

  • Food preparation safety

  • Time management

  • Strong communication skills

  • Working in coolers and freezers

  • Safe food handling

  • To-go order preparation

  • Prioritizing

  • Daily specials memorization

  • Dining area cleanliness

  • Cash handling expert

Certification

Barbicide sanitation certification

Mizani textured hair certification

Timeline

Ice Cream Scooper and Cashier

Tippy Cow Ice Cream
03.2025 - Current

Ice Cream Scooper and Cashier

Tippy Cow Ice Cream
03.2024 - 10.2024

Ice Cream Scooper and cashier

Tippy Cow Ice Cream
03.2023 - 10.2023

High School -

Hudsonville High School

Associate of Applied Science - Cosmetology

Tulip City Beauty Collage

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