ERIKA LIMON
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
10
10
years of professional experience
Work History
Bank Teller
Security State Bank & Trust
04.2023 - Current
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Restaurant Manager
El Torito Grill
04.2020 - 05.2021
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Receptionist
Hoffman Haus
06.2014 - 08.2015
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
High School Diploma -
Fredericksburg High School
Fredericksburg, TX06.2015
Skills
- Deposit and Withdrawal Management
- Customer Relationship Management
- Money Handling
- Asset Management
- Data Inputting
Languages
Spanish
Native or Bilingual
Timeline
Bank Teller
Security State Bank & Trust
04.2023 - Current
Restaurant Manager
El Torito Grill
04.2020 - 05.2021
Receptionist
Hoffman Haus
06.2014 - 08.2015
High School Diploma -
Fredericksburg High School
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