Erika Lopez

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.

• Filed invoices with processed checks to maintain orderly accounting filing system.
• Reconciled financial data to maintain accurate account balances and support compliance with established accounting practices.
• Assisted bookkeepers in providing support documentation required for audits.
• Created and maintained detailed, organized and timely records of transactions to support legal compliance.
• Reviewed general ledger for accuracy and specific coding issues.
• Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.

Very cash before and after Shift

• Strengthened relationships with existing clients through proactive communication and personalized assistance with financial needs.
• Provided exceptional customer service during high-traffic periods, effectively managing long lines while maintaining accuracy and professionalism.
• Consistently met or exceeded individual performance metrics set forth by management, contributing positively to overall branch success.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Handled daily scheduling tasks and provided administrative support for entire department.
• Maintained electronic filing systems and categorized documents.
• Created and updated records and files to maintain document compliance.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.