Erika Mata-Cuadrado
Richmond,USA
Summary
Experienced Office Manager and Executive Assistant with over 7 years of progressively responsible administrative and management experience. Skilled in executive calendar management, board meeting coordination, bookkeeping, HR support, and policy administration. Proficient in Microsoft Office Suite, Google Workspace, QuickBooks, and DocuSign. Recognized for professionalism, discretion, and organizational excellence. Fully bilingual in English and Spanish.
Overview
18
18
years of professional experience
Work History
Office Manager
Garden Factory USA
Katy, USA
04.2024 - 11.2025
- Oversee all office operations including calendar management, reports, staff coordination, and daily workflow.
- Manage supplier payments, invoices, sales reports, inventory, and petty cash.
- Liaison with external accountants to ensure accurate tax and financial compliance.
- Prepare quotes, budgets, and internal reports to support business planning.
- Perform Office Manager duties including organizing records, supervising administrative tasks, maintaining office supplies, and ensuring efficient office procedures.
- Support executive leadership as an Executive Assistant by managing executives' calendars, coordinating meetings, preparing correspondence, and handling confidential information.
- Coordinate company events, team activities, and internal meetings, including logistics, vendors, and on-site arrangements.
- Arrange domestic and international travel for executives, including flights, hotels, itineraries, and expense reports.
- Handle vendor negotiation, service agreements, and price comparisons to ensure cost-effective operations.
- Manage accounts receivable and accounts payable, including billing, collections, and payment processing.
- Utilize QuickBooks for bookkeeping, financial tracking, and reconciliation of accounts.
- Coordinate international logistics, including arranging incoming containers from overseas manufacturers, tracking shipments, and ensuring timely delivery of products.
- Oversee inventory management, including stock tracking, product movement, reorder levels, and coordination with warehouses.
- Serve as a liaison with government entities for permits, regulatory compliance, inspections, and required documentation.
General Manager
WhiteWater Express Car Wash
Houston, USA
09.2023 - 03.2024
- Foster communication and accountability within your team.
- Educate and assist customers with car wash purchases, memberships, and wash books.
- Cultivate the growth of team leaders, shift leaders, and future store managers.
- Ensure proper store staffing through recruitment, interviews, hiring, and internal promotions.
- Continuously develop and empower every team member.
- Effectively manage and resolve customer and employee issues, including incident reports.
- Infuse positivity, focus, and a passion for learning into the Workplace.
- Evaluate and improve operations and financial performance.
- Prepare regular reports for upper management.
- Ensure staff follows health and safety regulation.
- Recruits, interviews, hires, and trains new staff in the department.
- Provides constructive and timely performance evaluation.
General Manager
MaidPro
Houston, USA
02.2023 - 07.2023
- Supervised operations, budgeting, and financial tracking.
- Managed payroll, accounts payable/receivable, and HR processes.
- Coordinated meetings, presentations, and special events to support organizational goals.
Office Manager
You've Got Maids
Houston, USA
10.2021 - 02.2023
- Maintained office operations, payroll, billing, and payment processing.
- Handled confidential employee files, onboarding, and compliance.
- Provided executive administrative support including document drafting, meeting prep, and correspondence.
Immigration Case Manager
Xavier Law Firm
The Woodlands, USA
08.2021 - 09.2021
- Drafted legal documents, maintained confidential case files, and assisted attorneys in client communications.
Lawyer
Self-Employed
Venezuela
08.2007 - 12.2018
- Practiced law specializing in compliance, contracts, and case management.
- Drafted and reviewed legal documentation requiring high confidentiality and attention to detail.
Education
Master's - Criminal Law and Criminology
Bicentenary University of Aragua
VenezuelaBachelor of Law (LLB) -
Carabobo University
VenezuelaSkills
- Executive support
- Calendar management
- Meeting management
- Board coordination
- Travel arrangements
- Administrative tools
- Microsoft Office Suite
- Google Workspace
- QuickBooks
- DocuSign
- Operations
- A/P
- A/R
- Payroll
- Bookkeeping
- Budgeting
- Policy administration
- HR and compliance
- Onboarding
- Staff documentation
- Confidential records management
- Communication
- Bilingual
- Professional correspondence
- Customer service
- Event planning
- Company meetings
- Offsites
- Special projects
Languages
- English
- Spanish
Personal Information
Authorized to work in the U.S.
Timeline
Office Manager
Garden Factory USA
04.2024 - 11.2025
General Manager
WhiteWater Express Car Wash
09.2023 - 03.2024
General Manager
MaidPro
02.2023 - 07.2023
Office Manager
You've Got Maids
10.2021 - 02.2023
Immigration Case Manager
Xavier Law Firm
08.2021 - 09.2021
Lawyer
Self-Employed
08.2007 - 12.2018
Master's - Criminal Law and Criminology
Bicentenary University of Aragua
Bachelor of Law (LLB) -
Carabobo University