Erika McKinney
Seguin
Summary
Internet Sales Manager with a track record of driving revenue growth and enhancing customer engagement at Gillman Subaru. Skilled in developing effective sales strategies and integrating CRM systems to optimize performance. Experienced in coaching teams to exceed targets while building strong client relationships that promote satisfaction and loyalty.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Internet Sales Manager / Finance Manager
Gillman Subaru
Schertz
07.2025 - 07.2025
- Managed online sales platform for automotive inventory and customer inquiries.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Integrated third-party applications into the company's websites such as CRM software or analytics tools.
- Monitored online customer inquiries and ensured prompt and professional responses to enhance customer satisfaction.
- Supported sales team members to drive growth and development.
Sales Manager
SEKO Logistics
Schertz
02.2023 - 06.2025
- Led sales team in developing strategic approaches for client engagement.
- Managed customer relationships to ensure satisfaction and loyalty.
- Analyzed market trends to identify new sales opportunities and strategies.
- Established relationships with key clients, while maintaining existing customer base.
Internet Manager
Seguin Chevrolet
Seguin
07.2019 - 02.2023
- Worked with dealership management, BDC directors, internet managers, and marketing managers, to assist with sales consultations that enhance the sales process that included: Digital Retailing, CRM Configuration & Reporting, Lead Response Handling.
- Constructed and perform presentations to improve the dealer Internet sales process acumen of the OEM and dealership sales staff.
- Generated daily consultation recaps with defined action items, reportable to the GM and dealership executive personnel.
- Created and disseminate support material of defined fundamentals and best practices.
- Provided field support for regional meetings, presentations, seminars, etc.
- Analyzed the current dealership Internet sales landscape and consulted with the GM and dealership personnel regarding strategy, tactics, roles and responsibilities.
- Established relationships with key customers, providing personalized service and support.
- Identified potential new markets for products and services offered by the organization.
- Determined price schedules and discount rates.
Internet Sales
San Marcos Nissan
San Marcos
04.2015 - 07.2019
- Managed all incoming internet leads from company website and outsourced companies.
- Entered and updated information in a customer management database.
- Exercised proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities.
- Maintained responsibility for producing monthly sales and marketing reports.
- Viewed a monthly analysis of divisional website traffic, hits, source, etc.
- Generated new customer opportunities by prospecting and developing existing leads through telephone, email and mail.
- Coordinated mass emailing lists and the emailing of materials to prospective clients.
- Converted qualified leads into office appointments.
Internet Sales
Charles Maund Toyota
Austin
07.2013 - 02.2015
- Assisted customers in selecting products for online purchases.
- Responded to customer inquiries through multiple digital channels.
- Utilized CRM software to track customer interactions effectively.
- Maintained up-to-date knowledge of company's website content, features and functionality.
Education
High School Diploma -
Seguin High School
Seguin, TX05.1992
Skills
- Coaching and mentoring
- Business development
- Sales strategies
- Revenue generation
- Verbal and written communication
- Performance management
Certification
Endless Sales and phone Training
Timeline
Internet Sales Manager / Finance Manager
Gillman Subaru
07.2025 - 07.2025
Sales Manager
SEKO Logistics
02.2023 - 06.2025
Internet Manager
Seguin Chevrolet
07.2019 - 02.2023
Internet Sales
San Marcos Nissan
04.2015 - 07.2019
Internet Sales
Charles Maund Toyota
07.2013 - 02.2015
High School Diploma -
Seguin High School
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