Erika Meinen
Summit Bonsai
Oregon,OH
13
years of professional experience
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Work History
Administrative Assistant
3 Years 7 Months- Scheduled appointments and maintained calendars to ensure efficient office operations
- Prepared and edited communications including memos, emails, invoices, and reports to support management
- Created and maintained electronic and physical filing systems for organized record keeping
- Managed accounts and performed basic bookkeeping tasks to support financial tracking
- Collected and distributed mail to maintain smooth office workflow
Assistant Store Manager (ASM)
1 Year 2 Months- Supervise and train staff
- Review staff performance and offer constructive feedback
- Collaborate with team leads on setting and achieving team-specific goals
- Purchase inventory based on current trends, availability of new products and customer interest
- Display merchandise to maximize merchandising appeal
- Organize sales and product demonstrations
- Write sales and customer reports and make recommendations for improvements
Store Manager
10 Years- Recruiting, interviewing, hiring, disciplining and firing staff at the store
- Creating employee schedules, assigning schedules and responsibilities to employees, checking to see if these responsibilities and assignments are carried through in the store
- Training new employees and providing ongoing education for employees
- Evaluating staff based on performance-based metrics
- Setting criteria for staff, such as sales performance and customer approval or complaints
Sales Associate/ Account Manager
8 Months- Advised customers on tire, wheel, and service options aligned with vehicle needs and budget.
- Processed sales transactions accurately using point-of-sale systems and supporting paperwork.
- Coordinated installation schedules with service staff to maintain smooth customer flow.
- Verified inventory availability and located products to support timely sales completion.
- Explained financing options, warranties, and protection plans to support informed purchase decisions.
- Resolved customer concerns professionally, maintaining service quality and store reputation.
Lead Host
4 Years- Directed guest seating flow to maintain balanced dining room coverage and smooth lobby operations.
- Managed waitlist and reservation entries using restaurant scheduling systems to support accurate guest estimates.
- Greeted guests promptly, confirmed party details, and set positive first-impression standards.
- Trained host team members on seating rotation, phone handling, and service recovery procedures.
- Monitored lobby cleanliness, menu readiness, and host stand organization for consistent presentation.
- Supported opening and closing tasks, including host stand setup, communication logs, and shift handoff.
Cashier
8 Months- Processed customer purchases accurately using POS register and cash-handling procedures.
- Balanced cash drawer, resolved discrepancies, and maintained reliable end-of-shift accountability.
- Assisted customers with product locations, pricing questions, and checkout concerns.
- Scanned groceries efficiently while verifying item codes, discounts, and promotions.
- Supported front-end operations by restocking supplies and keeping checkout area organized.
- Communicated with baggers and front-end staff to keep lines moving smoothly.
Skills
Customer service
Data entry
Computer skills
Office administration
File organization
Customer and client relations
Schedule management
Timeline
Assistant Store Manager (ASM)
Boot Barn
06.2025 - 08.2026Read More
Administrative Assistant
Summit Bonsai
03.2023 - CurrentRead More
Sales Associate/ Account Manager
RNR Tire Express
06.2022 - 02.2023Read More
Store Manager
Toledo Gifts
09.2015 - 09.2025Read More
Lead Host
Red Robin
03.2014 - 03.2018Read More
Cashier
Walt Churchills Market
07.2013 - 03.2014Read More