Erika Mendoza
Van Nuys,CA
Summary
Detail orientated and adaptable professional with extensive experience in behavioral health and childcare. Excelled in mental health support and time management, successfully de-escalating crises and fostering strong client relationships. Demonstrated exceptional documentation skills and leadership, ensuring high-quality care and safety in challenging environments. Brings positive perspective and strong commitment to quality while maintaining great communication, interpersonal, and creative thinking skills.
Overview
5
5
years of professional experience
Work History
Behavioral Health Technician
Ivet
11.2022 - 02.2023
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Transported and sat with clients during aa meetings/supports groups.
- Took clients vitals and distributed meds.
- Performed intakes and discharges.
- Maintained a clean environment and cooked for clients.
- Managed and led group work activities.
Assistant Mobile Dog Groomer
Luz Ramos/Kyra Maldonado
05.2021 - 11.2022
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed animal grooming duties such as clipping and trimming coats, cutting nails, and cleaning ears.
- Examined and observed animals to detect signs of illness, disease, and injury. Advised owners on how to care for their pets health.
- Maintained professionalism working with high clientele including celebrities.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
Childcare Provider
Crystal Stairs
08.2020 - 11.2020
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Managed care for three children at once all between the ages of 0-3.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean environments by following sanitation protocols, ensuring a healthy environment for all children.
- Organized and participated in recreational outings, trips, and games.
- Provided educational activities such as reading, painting, handcrafting, and music.
- Communicated with children's parents and guardians about daily activities behaviors and related issues.
Child Caregiver
Suheit
07.2018 - 06.2020
- Maintained a clean home by performing house duties like washing dishes, laundry, floors, and changing linens to ensure well-being of newborn infant.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Co-facilitated in childs at home therapy.
- Communicated positively with child and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured child when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught child to organize toys, wash hands, and share by leading by example.
- Scheduled nap times and put child to bed at reasonable times.
Education
High School Diploma -
Options For Youth
Ventura, CA06.2017
Skills
Time Management
Leadership
Documentation skills
Adaptability
Mental Health Support
Customer Service
Conflict Resolution
Accomplishments
- Achieved volunteer work through effectively helping with low income pet owners around Holidays.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Behavioral Health Technician
Ivet
11.2022 - 02.2023
Assistant Mobile Dog Groomer
Luz Ramos/Kyra Maldonado
05.2021 - 11.2022
Childcare Provider
Crystal Stairs
08.2020 - 11.2020
Child Caregiver
Suheit
07.2018 - 06.2020
High School Diploma -
Options For Youth
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