Erika Mendoza
Houston
Summary
Expert in cash register operation and adept at fostering collaborative relationships, I have successfully managed high-volume patient interactions with a focus on efficiency and accuracy. Skilled in both customer relations and financial transactions, I consistently exceed performance goals by leveraging key skills and an adaptable approach.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
PCC
Brident Dental
03.2024 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Greeted over 33 patients per day.
- Completed inventory counts and ordered merchandise.
- Reviewed weekly sales ads and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Leasing Agent
Headway
01.2023 - 03.2024
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Leasing Agent
Excel
08.2022 - 01.2023
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Education
High School Diploma -
Sam Rayburn High School
Pasadena, TX05.2021
Skills
- Shipment Procedures
- Customer Relations
- Cooperative Attitude
- Sweeping and Mopping
- Customer Transactions
- Credits and Refunds
- Cash Register Operation
- Price Identification
- Answering Customer Questions
- Cashier Abilities
- Basic Math Functions
- Customer Assistance
- Guest Satisfaction
- Social Perception
- Conversant in Spanish
- Collaborative Relationships
- Corrective Actions
- Telephone Reception
- Performing Mathematics
- Energetic and Outgoing
- Time management
- Customer service
- Problem resolution
- Adaptable and Flexible
- Speaking Clearly
Languages
English
Full Professional
Spanish
Full Professional
Timeline
PCC
Brident Dental
03.2024 - Current
Leasing Agent
Headway
01.2023 - 03.2024
Leasing Agent
Excel
08.2022 - 01.2023
High School Diploma -
Sam Rayburn High School
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