Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Erika Miranda

West Haven,CT

Summary

Compassionate and dedicated CNA with experience at Maplewood Senior Living, skilled in the area of dementia patient care and HIPAA compliance. Proven ability to enhance patient satisfaction through attentive support and effective communication. A reliable team player, adept at monitoring vital signs and implementing fall prevention measures to ensure safety and well-being.


Recent graduate with foundational knowledge as a phlebotomy technician and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

18
18
years of professional experience
1
1
Certification

Work History

CNA

Maplewood Senior Living
10.2023 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Maintained cleanliness and organization of patient care areas to promote hygiene.
  • Monitored vital signs and reported changes to nursing staff for timely intervention.
  • Supported patients in mobility exercises, enhancing physical well-being and independence.
  • Documented patient information accurately in electronic health records for effective communication.
  • Collaborated with healthcare team members to deliver quality patient care and support services.
  • Adhered to safety protocols and infection control measures to maintain a secure environment.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Facilitated personal hygiene management, feeding and ambulation.

House Cleaner

Luis Velez
03.2022 - 04.2023
  • Delivered thorough cleaning services, ensuring high standards of cleanliness and hygiene in residential properties.
  • Operated various cleaning equipment, including vacuums and floor scrubbers, to enhance efficiency and effectiveness.
  • Organized cleaning supplies and maintained inventory levels to ensure availability of necessary materials during tasks.
  • Developed strong relationships with clients through consistent communication and understanding of their specific cleaning needs.
  • Implemented efficient time management strategies to complete multiple tasks within designated timeframes while maintaining quality.
  • Conducted routine inspections post-cleaning to verify satisfaction and address any client concerns promptly.
  • Maintained high cleaning standards across diverse residential properties.

Counter Salesperson

Steve's Bakery
02.2007 - 01.2010
  • Delivered exceptional customer service, addressing inquiries and managing transactions efficiently.
  • Recommended bakery products based on customer preferences, enhancing overall sales experience.
  • Managed cash register operations, ensuring accurate handling of payments and change.
  • Maintained cleanliness and organization of display cases, promoting product visibility and appeal.
  • Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
  • Wrapped, boxed and weighed bakery department products.

Education

GED -

Lehman College Adult Learning Center
Bronx, NY
05-2018

Skills

  • Time management
  • Patient care
  • HIPAA compliance
  • Basic life support

Certification

  • CNA - Certified Nurse Assistant

- CT091315126E

  • PT - Phlebotomy Technician

Languages

Spanish
English

Timeline

CNA

Maplewood Senior Living
10.2023 - Current

House Cleaner

Luis Velez
03.2022 - 04.2023

Counter Salesperson

Steve's Bakery
02.2007 - 01.2010

GED -

Lehman College Adult Learning Center

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Erika Miranda