Erika Morris
Miami,FL
Summary
Results-oriented and dedicated job seeker with a proven track record of strong organizational skills. Committed to contributing to the success of the team and achieving company goals. Known for a strong work ethic and a passion for delivering high-quality results. Ready to bring expertise and enthusiasm to make a valuable impact in a dynamic work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Boba Barista
Say Tea & Smile
4001 Sw 152nd St
02.2025 - Current
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
Food Demonstrator
Costco
13450 Sw 120th St
12.2024 - 02.2025
- Utilized well-developed communication and persuasion skills by promoting special offers and encouraging purchases of demonstrated products.
- Collaborated with fellow demonstrators on new ideas or strategies that would result in a more successful event turnout.
- Observed strict health and hygiene procedures to maintain food safety.
- Assisted in the development of marketing materials for upcoming events and promotions, boosting store traffic.
- Provided excellent customer service by answering questions about products, ingredients, and dietary restrictions.
- Managed time efficiently when setting up/breaking down demonstration stations at various locations within the store.
Team Member
Papa John’s
14786 Sw 56th St
12.2024 - 02.2025
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Spanish Interpreter
LanguageLine Solutions
Remote
06.2024 - 08.2024
- Facilitated clear communication between healthcare providers and patients.
- Contributed to increased client satisfaction by providing effective language support.
- Maintained message content, tone, and emotion as closely as possible.
- Enhanced communication between non-Spanish speaking medical staff and patients by providing accurate and empathetic interpretation during medical consultations.
Team Member
Menchies
Miami, FL
02.2024 - 04.2024
- Kept work areas clean, organized, and safe.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payments.
- Addressed and resolved customer complaints in polite and professional manner.
Service & Food Champion
Taco Bell
Miami, FL
08.2023 - 01.2024
- Prepared variety of foods according to customers' orders or supervisors' instructions.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Improved customer satisfaction by ensuring timely and accurate food preparation.
- Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Reduced food waste with proper portion control.
Education
Some College - Agriculture
Florida International University
Miami, FloridaSkills
- Fluent Spanish
- Customer service expertise
- Cleaning Experience
- Efficiency and speed
Certification
HHA Certification
CPR certification
Timeline
Boba Barista
Say Tea & Smile
02.2025 - Current
Food Demonstrator
Costco
12.2024 - 02.2025
Team Member
Papa John’s
12.2024 - 02.2025
Spanish Interpreter
LanguageLine Solutions
06.2024 - 08.2024
Team Member
Menchies
02.2024 - 04.2024
Service & Food Champion
Taco Bell
08.2023 - 01.2024
Some College - Agriculture
Florida International University