ERIKA PEREZ
DESERT HOT SPRINGS
Summary
Compassionate and motivated, recently certified Emergency Medical Technician with strong teamwork and leadership skills, seeking to provide high-quality emergency medical care in a dynamic pre-hospital care setting. Recognized for strong communication skills, accountability, and commitment to inspiring team collaboration. Dedicated to maintaining scene, patient safety, and protocol compliance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
Metro by T-Mobile
Desert Hot Springs
03.2025 - Current
- Provided exceptional customer service and product knowledge to support sales of wireless devices, plans, and accessories in a fast-paced retail environment.
- Processed new activations, upgrades, bill payments, port-ins, and device troubleshooting.
Child Caregiver
IHSS - In Home Supportive Services
Riverside County
11.2023 - Current
- Provide in-home care and supervision to a child with diabetes.
- Manage pediatric diabetes care, including blood glucose monitoring, insulin administration (as directed), meal/snack planning, and recognizing signs of hypo/hyperglycemia.
Branch Sales Manager
Mona's Auto Insurance Services Inc
Hawthorne
03.2016 - 08.2023
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and terminations.
- Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales.
Education
EMT Basic Training Program - Emergency Medicine
College of The Desert
Palm Desert, CA05.2025
High School Diploma -
John Muir Charter School
Nevada City, CA06.2015
Skills
- Trauma and medical patient assessment
- CPR and AED operation
- Safe patient lifting and movement techniques
- Vital signs monitoring
- Attention to detail
- Bleeding control
- Splinting and bandaging
- Critical decision-making skills
Certification
- EMT-B Certification – 2025-05
- National Registry of Emergency Medical Technicians (NREMT) – 2025-06
- CPR/BLS Certified - American Heart Association – 2024-07-12
- FEMA ICS: IS-5/IS-100/IS-200/IS-700/IS-800/IS-907/IS-1150 - VARIOUS DATES
References
Available upon request.
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Representative
Metro by T-Mobile
03.2025 - Current
Child Caregiver
IHSS - In Home Supportive Services
11.2023 - Current
Branch Sales Manager
Mona's Auto Insurance Services Inc
03.2016 - 08.2023
EMT Basic Training Program - Emergency Medicine
College of The Desert
High School Diploma -
John Muir Charter School