Hi, I’m
Erika Peters
Gulf Breeze,FL
Summary
Productive patient coordinator with proven track record of excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
years of professional experience
Work History
HCA Healthcare
Pre Registration
01.2022 - Current
Job overview
- Register patients, Patient insurance preparation and verification, Phone skills, Continue education within the company through Health-streams and assessments, Data entry work, Explain forms, Take payment, Collect demographic and health history information, Adhere to HIPPA
The Ark Pet Spa & Hotel
Kennel Technician
10.2021 - 01.2022
Job overview
- Provide food and water, Provide/administer medication, Check-in and check-out pets in a timely manner, Pick up after pets, Communicate with staff, Assist with bathing dogs, Clean and disinfect kennel and outside areas
Mohawk Industries
Creeler Operator
02.2021 - 09.2021
Job overview
- Creel machines as needed, Doff rolls, Thread machines, Communicate effectively with multiple people with a language barrier, Give operators a break when needed
AJ Family Salon
Receptionist
10.2020 - 02.2021
Job overview
- Front desk and front office, Welcomed customers, Answered phones took messages and directed visitors, Swept after each hair cut, Took care of washing, drying, folding, and putting away laundry throughout the day, Offered ideas or advice on the best hairstyle for each customer, Helped customers and visitors schedule bookings
Amazon Fulfillment Associates
Picker
03.2019 - 12.2020
Job overview
- Pick customer orders quickly and efficiently, Continuously walk at a fast pace for entirety of shift, Remain a 95%+ rate
Five Star Food Service, Inc.
Server
07.2017 - 02.2019
Job overview
- Greet customers, Provide a positive attitude in early hours (7am), Go above and beyond to ensure the happiness of customers, Form bonds with customers to keep them coming back, Be a team player, Run the register, Handle and count money correctly, Keep station clean at all times
Maurices
Sales Associate
06.2016 - 07.2017
Job overview
- Greeting customers, Handle returns of merchandise, Provide assistance and information on products, Remain knowledgeable on products offered, Worked in sales, selling clothing, jewelry, shoes, and other accessories, Entered customer information into the computer, Completed in-store purchases, Handled in-store returns
Little Caesars
Cashier
04.2015 - 05.2016
Job overview
- Greet customers, Clean and organize work stations and other assigned areas, Complete customers orders efficiently, Handle large amounts of money
Education
Dalton State CollegeDalton, GA
Undergraduate from Biology
05.2020
North Murray High SchoolChatsworth, GA
High School Diploma
05.2016
Skills
- Ability to work under pressure
- Advising people
- Customer service skills
- Effective listening skills
- Office Administration
- Organizational Skills
- Customer service
- Medical terminology
- HIPAA
- Hospitality
- Microsoft Word
- Insurance verification
- Microsoft Outlook
- Continuous Learning
- Quality Assurance
- Attention to Detail
- Effective Communication
- Teamwork Abilities
- Customer Service
- Setting up Profiles
Work Authorization
Authorized to work in the US for any employer
Timeline
Pre Registration
HCA Healthcare
01.2022 - Current
Kennel Technician
The Ark Pet Spa & Hotel
10.2021 - 01.2022
Creeler Operator
Mohawk Industries
02.2021 - 09.2021
Receptionist
AJ Family Salon
10.2020 - 02.2021
Picker
Amazon Fulfillment Associates
03.2019 - 12.2020
Server
Five Star Food Service, Inc.
07.2017 - 02.2019
Sales Associate
Maurices
06.2016 - 07.2017
Cashier
Little Caesars
04.2015 - 05.2016
Dalton State College
Undergraduate from Biology
North Murray High School
High School Diploma
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