Erika Pineda Argueta
Worthington,MN
Summary
Dynamic and reliable professional with experience at Casey's General Stores Inc, excelling in customer service and cash management. Proven ability to enhance efficiency and resolve issues with patience and empathy. Skilled in point-of-sale operations and maintaining accurate records, contributing to a positive shopping experience and operational success.
Overview
2
2
years of professional experience
Work History
Floor Cashier
Caseys General Stores Inc
W Gateway Drive Worthington, MN
11.2023 - Current
- Increased overall efficiency with thorough knowledge of store policies and procedures.
- Managed customer returns and exchanges, resolving issues promptly and professionally.
- Demonstrated adaptability by learning new software systems quickly for seamless transitions between registers when necessary.
- Handled high-volume periods effectively, maintaining accuracy while managing multiple tasks simultaneously.
- Supported inventory control efforts by accurately scanning items and updating records as needed.
- Ensured proper age verification for restricted products, adhering to legal requirements and store policy.
- Maintained accurate cash balances with diligent record-keeping and cash management.
- Assisted customers in locating items, providing product information and recommendations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
CNA Student
Crossroads Care Center
Worthington, MN
06.2023 - 10.2025
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
- Enhanced teamwork abilities by collaborating closely with other CNAs, nurses, and healthcare providers to achieve common goals.
- Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.
Education
CNA - Nursing
Minnesota West
Worthington, MNHigh School Diploma - N/A
Worthington Senior High School
Worthington Mn 05.2025
Skills
- Telephone skills
- Patience and empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Professionalism and etiquette
- Basic math
- Fraud prevention awareness
- Sales techniques mastery
- Customer service
- Customer assistance
- Time management skills
- Team collaboration
- Cash management
- Customer relations
- Payment collection
- Merchandise restocking
- ID verification
- Records maintenance
- Guest inquiries
- Order packaging
- Point-of-sale system operation
- Loss prevention
Languages
Spanish
Native or Bilingual
Timeline
Floor Cashier
Caseys General Stores Inc
11.2023 - Current
CNA Student
Crossroads Care Center
06.2023 - 10.2025
CNA - Nursing
Minnesota West
High School Diploma - N/A
Worthington Senior High School