Summary
Overview
Work History
Education
Skills
Languages
About me
Timeline
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Erika Podziemsky

Summary

Highly-motivated job seeker with desire to take on new challenges. Adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Successful in fast-paced, deadline-driven environments to manage goals and team development.

Overview

11
11
years of professional experience

Work History

Marketing and Operations Manager

Manufacturas Cestrum
San Luis Potosí, San Luis Potosi
05.2020 - Current
  • Liaison between supplier and customer overseas (mainly from China to Mexico).
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Account Developer

Kellogg's
Bajío Area, GUANAJUATO
08.2016 - 01.2018
  • Responsible of lead daily business operations, set goals, identify growth opportunities, evaluate performance and productivity.
  • Developed and implemented account strategies to ensure customer satisfaction.
  • Data analysis (sales, inventory, and projections).
  • Ensure the best product execution in Point of Purchase.
  • Provide creative input and reply to customer inquiries. Increase product sales volume (setting monthly strategies).
  • Collaborated with sales team to develop successful account plans and strategies.
  • Monitored customer feedback to identify potential issues or opportunities for improvement.

Brand Manager

Mono Armada
Celaya, GUANAJUATO
01.2014 - 06.2016
  • Developed and implemented successful marketing strategies for a new brand.
  • Conducted market research to identify target customer segments, preferences, and trends.
  • Created content for social media campaigns, website copy, brochures, press releases and other marketing materials.
  • Worked with creative teams to design logos, packaging designs, advertisements, digital experiences and more.
  • Managed budgets for all marketing activities including advertising spend, events sponsorships and promotional giveaways.
  • Organized trade shows and conferences to increase brand awareness in key markets.

Education

Mandarin Language Course -

Suzhou University
Suzhou, China
01-2020

Bachelor of Marketing Degree - Marketing

Universidad De Celaya
Guanajuato, México
12-2013

Skills

  • Fluent in English and native in Spanish
  • Multi-Unit Operation Management
  • Staff Motivation
  • Service Quality Improvement
  • Report Generation
  • Excellent grammar and writing skills
  • Ability to work autonomously and remotly
  • Strong attention to detail
  • Driven and responsible
  • Customer Engagement
  • Customer Communication

Languages

Spanish
Native/ Bilingual
English
Full Professional
Chinese (Mandarin)
Elementary

About me

  • I consider myself to have a very positive attitude, a team player, sociable, people person, always moving forward towards my dreams. I would be happy to be an active contributor in the development and growth of the organization, I believe that my skills and background would be an excellent fit for the role.

Timeline

Marketing and Operations Manager

Manufacturas Cestrum
05.2020 - Current

Account Developer

Kellogg's
08.2016 - 01.2018

Brand Manager

Mono Armada
01.2014 - 06.2016

Mandarin Language Course -

Suzhou University

Bachelor of Marketing Degree - Marketing

Universidad De Celaya

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Erika Podziemsky