Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erika Quiroz

Salinas,CA

Summary

Over 13 years of experience in the administration Workers Compensation with an exceptional work ethic and proven strengths in legal case management support. Strong multitasker skilled at managing high- volume, complex caseloads while consistently meeting deadlines. Persistent and resourceful problem solver with excellent research and communication skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Workers’ Compensation Clerk

D’Arrigo Brothers
Salinas
10.2021 - 04.2023
  • Managed workers' compensation files for all work injuries in the company.
  • Review incident reports and reported new work injuries.
  • Assist injured employees with workers' compensation benefits information.
  • Assisted departments in determining modified work.
  • Effectively communicate with workers’ compensation carriers, injured employees, management, physicians, and attorneys.
  • Assist departments in determining modified work.
  • Delivered exceptional customer service to injured employees.
  • Monitored laws affecting workers' compensation administration in California and Arizona.
  • Maintain OSHA 300-300A injury/illness logs.
  • Analyzed claims and loss control data to identify injury and prevention.
  • Attend claims reviews of open claims with current and past carriers.
  • Developed strategies for enhancing workplace safety and minimizing injuries.
  • Data entry to update and maintain accurate workers' compensation information in Great Planes.
  • Generated reports to management.
  • Assist in safety training and orientation.

Legal Assistant

Rucka, O'Boyle, Lombardo & McKenna, LLP
Monterey
12.2008 - 06.2019
  • Assist prospective and existing clients with questions concerning all aspects of a workplace injury
  • Organized and prioritize case loads
  • Proof documents and submit for attorneys for review
  • Sorting through voluminous correspondence from insurance companies and defense firms
  • Handle attorney's calendar, including scheduling depositions, court appearances, and meetings with clients and opposing counsel.

Education

Hartnell College
Salinas, CA

Skills

  • Proficient in Microsoft, Excel, PowerPoint, Outlook, Great Planes
  • Workers Compensation claims
  • Bilingual- English and Spanish
  • Verbal and writing communication
  • Detail-oriented
  • Administrative Support
  • Confidentiality
  • Team Player
  • File Management

Certification

Human Resources Certificate (APMA), 2022

Timeline

Workers’ Compensation Clerk

D’Arrigo Brothers
10.2021 - 04.2023

Legal Assistant

Rucka, O'Boyle, Lombardo & McKenna, LLP
12.2008 - 06.2019

Hartnell College

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Erika Quiroz