Erika Ramos
Miami
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Radiology Coordinator
Kendall Regional Medcal Center
05.2020 - 08.2022
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Obtained payments from patients and scanned identification and insurance cards.
- Managed office bookkeeping with insurance billing and patient payments.
Patient Registrar
Kendall Regional Medcal Center
02.2018 - 04.2020
- Visited patients' rooms to collect demographic and insurance information required for registrations.
- Collected and processed co-payments and out-of-pocket charges.
- Imaged and scanned patient and registration documentation into electronic patient record via .
- Registered and verified patient records before triage with most up-to-date information.
Retail Cashier
Papaya Clothing
03.2016 - 11.2017
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
American Academy of Pinecrest
Miami, FL12.2016
Skills
- Customer Experience
- Office Coordination
- Payment Scheduling and Collection
- Front Office Operations
- Multitasking Abilities
- HIPAA Regulations
- Patient Records Management
- Financial Documentation
- Patient Scheduling
- Collect Data
- Patient Registration
- Insurance Practices
Languages
English
Spanish
Timeline
Radiology Coordinator
Kendall Regional Medcal Center
05.2020 - 08.2022
Patient Registrar
Kendall Regional Medcal Center
02.2018 - 04.2020
Retail Cashier
Papaya Clothing
03.2016 - 11.2017
High School Diploma -
American Academy of Pinecrest
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