Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
CustomerServiceRepresentative

Erika Raska

Broken Arrow,OK

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Hodges Warehouse And Logistics
Tulsa, OK
03.2022 - Current
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Collaborated with internal departments to verify customer satisfaction and order accuracy.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.

Logistics Specialist

Educational Development Corporation
Tulsa, OK
06.2020 - 12.2022
  • Achieved team goals by guiding employees in coordinating and deploying best practices.
  • Light software coding for picking software.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.

Dental Assistant

Port Arthur Smiles
Port Arthur, TX
06.2019 - 10.2019
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.

Education

RDA - Dental Assisting

Lamar State College - Orange
Orange, TX
08.2019

Skills

  • Records Preparation
  • Administrative Support
  • Deadline Driven
  • Exceptional Customer Service

Affiliations

  • Member of Phi Theta Kappa National Honors Society

Accomplishments

  • Treasurer of The Lamar State College Dental Assisting Society

Timeline

Customer Service Representative

Hodges Warehouse And Logistics
03.2022 - Current

Logistics Specialist

Educational Development Corporation
06.2020 - 12.2022

Dental Assistant

Port Arthur Smiles
06.2019 - 10.2019

RDA - Dental Assisting

Lamar State College - Orange