Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Hodges Warehouse And Logistics
Tulsa, OK
03.2022 - Current
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Collaborated with internal departments to verify customer satisfaction and order accuracy.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Logistics Specialist
Educational Development Corporation
Tulsa, OK
06.2020 - 12.2022
Achieved team goals by guiding employees in coordinating and deploying best practices.
Light software coding for picking software.
Completed inventory accounts to keep records current and promote accurate ordering.
Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
Dental Assistant
Port Arthur Smiles
Port Arthur, TX
06.2019 - 10.2019
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Prepared and sterilized instruments and materials for use by dentists.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Education
RDA - Dental Assisting
Lamar State College - Orange
Orange, TX
08.2019
Skills
Records Preparation
Administrative Support
Deadline Driven
Exceptional Customer Service
Affiliations
Member of Phi Theta Kappa National Honors Society
Accomplishments
Treasurer of The Lamar State College Dental Assisting Society