ERIKA R. CATALAN
Summary
Detail-oriented Receptionist and Cashier with over 5 years in salon operations and customer service. Delivered exceptional client interactions, managed appointment scheduling, and ensured accurate cash handling. Proven ability to promote products and maintain a welcoming atmosphere, contributing to a positive customer experience.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Cashier / Receptionist
Going Straight Salon Inc.
08.2019 - 03.2026
- Greeted customers and provided professional, friendly service in a fast-paced salon environment.
- Managed daily cash transactions and maintained accurate cash drawer balances.
- Scheduled appointments and coordinated client bookings.
- Assisted customers with questions regarding salon products and services.
- Processed payments and handled customer inquiries efficiently.
- Maintained client records and updated appointment information.
- Supported salon operations by ensuring the reception area remained organized and welcoming.
- Built positive relationships with clients, contributing to customer satisfaction and repeat business.
Education
Lipa City National High School
Lipa City, Philippines 06.2002 - 03.2006
Skills
- Cash Handling
- Point-of-Sale (POS) Systems
- Front desk operations
- Appointment Scheduling
- Customer Service
- Sales recommendations
- Record Keeping
- Time Management
- Problem Solving
- Teamwork
- Telephone Etiquette
- Communication Skills
References
Available upon request.
Timeline
Cashier / Receptionist
Going Straight Salon Inc.
08.2019 - 03.2026
Lipa City National High School
06.2002 - 03.2006