Summary
Overview
Work History
Education
Skills
Timeline
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Katie Avery

North Little Rock,AR

Summary

Driven professional with a proven track record at Whit Davis and Walmart, excelling in customer service and assistance. Demonstrated ability to enhance service delivery and reduce wait times through effective multitasking and a strong work ethic. Skilled in cash handling and empathetic customer support, consistently meeting and exceeding employer expectations.

Overview

4
4
years of professional experience

Work History

Cashier / Receptionist

Whit Davis
08.2019 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Organized transaction receipts from companies that bought from our store.
  • Answered calls and directed them to the right departments
  • Stuff envelopes with customers bills

Money Center Associate

Walmart
07.2015 - 02.2018
  • Answered department phone calls.
  • Identified cross-selling opportunities through attentive listening and understanding of customer needs.
  • Provided support in training new associates on policies, procedures, and best practices for exceptional service delivery.
  • Reduced wait times by effectively managing multiple tasks simultaneously during peak hours.

Education

Occupational Therapist Assistant

University of Arkansas Pulaski Tech
North Little Rock, AR

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Cashier / Receptionist

Whit Davis
08.2019 - 12.2019

Money Center Associate

Walmart
07.2015 - 02.2018

Occupational Therapist Assistant

University of Arkansas Pulaski Tech

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Katie Avery